ServiceNow

Business Process Automation Manager

ServiceNow
Chicago, IL, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you a highly motivated and experienced professional looking for a new and exciting opportunity? At ServiceNow, we are seeking a Business Process Automation Manager to join our dynamic team. As a leader in the industry, we are constantly pushing the boundaries of innovation and technology to drive success for our clients. We are looking for a driven individual with a strong background in business process automation and a passion for streamlining operations. If you thrive in a fast-paced environment and have a proven track record of implementing successful automation strategies, we want to hear from you! Join us and become a part of our mission to transform the way businesses operate.

  1. Develop and implement business process automation strategies to streamline operations and drive efficiency.
  2. Lead and manage a team of automation specialists to ensure successful implementation and maintenance of automation processes.
  3. Collaborate with cross-functional teams to identify business process improvement opportunities and develop solutions.
  4. Stay up-to-date with industry trends and best practices in business process automation to continuously improve and innovate.
  5. Monitor and analyze the effectiveness of automation processes, making adjustments as needed to optimize performance.
  6. Communicate and present automation strategies and results to senior leadership and stakeholders.
  7. Conduct training and provide guidance to team members and other employees on the use and benefits of automation.
  8. Identify and mitigate potential risks and issues related to automation processes.
  9. Develop and maintain documentation, including process flows and standard operating procedures.
  10. Work with clients to understand their needs and tailor automation solutions to meet their business objectives.
  11. Stay organized and manage multiple projects and priorities effectively to meet deadlines.
  12. Collaborate with external vendors and partners to leverage their expertise and support in implementing automation solutions.
  13. Promote a culture of innovation and continuous improvement within the organization.
  14. Represent the company at industry events and conferences to showcase our expertise in business process automation.
Where is this job?
This job is located at Chicago, IL, USA
Job Qualifications

  • Extensive Experience In Business Process Automation: The Ideal Candidate Should Have A Deep Understanding Of Business Process Automation And Its Various Tools And Techniques. They Should Have A Proven Track Record Of Successfully Automating Business Processes In Previous Roles.

  • Strong Technical Background: A Business Process Automation Manager Should Have A Strong Technical Background And Be Proficient In Programming Languages Such As Java, Python, Or Javascript. They Should Also Have Experience With Automation Tools Like Uipath, Automation Anywhere, Or Blue Prism.

  • Project Management Skills: As A Business Process Automation Manager, The Candidate Will Be Responsible For Leading And Managing Automation Projects. They Should Have Strong Project Management Skills To Ensure The Successful Planning, Execution, And Delivery Of Projects Within The Set Timeline And Budget.

  • Business Acumen: The Candidate Should Have A Strong Understanding Of Business Processes And How Automation Can Streamline And Improve Them. They Should Be Able To Identify Areas For Automation And Make Strategic Decisions To Optimize Processes And Achieve Business Goals.

  • Excellent Communication And Collaboration Skills: A Business Process Automation Manager Will Work Closely With Various Teams, Including It, Operations, And Business Stakeholders. Therefore, Strong Communication And Collaboration Skills Are Crucial For Effectively Conveying Technical Information And Building Relationships With Different Stakeholders.

Required Skills

  • Quality Assurance

  • Change Management

  • Process Improvement

  • Project Management

  • Vendor Management

  • Data Analysis

  • Agile Methodology

  • Workflow optimization

  • Technical Expertise

  • Stakeholder Communication

  • Automation Design

Soft Skills

  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • flexibility

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Business Process Automation Manager in Chicago, IL, USA is $100,000 - $150,000 per year. This may vary depending on factors such as years of experience, specific industry, and company size. Some companies may offer additional benefits and bonuses.

Additional Information
ServiceNow is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 11th, 2024
Apply BeforeAugust 19th, 2025
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About ServiceNow

ServiceNow is a Santa Clara, California-based software company that develops a cloud computing platform to help companies manage digital workflows for enterprise operations.

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