Associate Solution Consultant

Welcome to ServiceNow, where we are revolutionizing the way businesses operate with our cutting-edge cloud-based solutions. We are looking for a highly motivated and dynamic individual to join our team as an Associate Solution Consultant. In this role, you will have the opportunity to work with a diverse group of clients and help them streamline their processes and increase efficiency. We are seeking someone who is passionate about technology and has a strong desire to learn and grow in a fast-paced environment. If you have a combination of technical knowledge, excellent communication skills, and a customer-focused mindset, we want to hear from you!

1. Act as a trusted advisor to clients, understanding their business needs and providing tailored solutions using ServiceNow products.
2. Engage with clients to assess their current processes and identify areas for improvement, providing expert recommendations and guidance.
3. Collaborate with sales and product teams to develop and deliver customized presentations and demonstrations of ServiceNow products to potential clients.
4. Conduct thorough product demonstrations to showcase the capabilities and benefits of ServiceNow solutions.
5. Continuously expand and update technical knowledge of ServiceNow products, staying up-to-date on industry trends and best practices.
6. Work closely with clients to understand and document their requirements, translating them into technical solutions that meet their business needs.
7. Provide technical support and troubleshooting to clients, ensuring their successful adoption and usage of ServiceNow products.
8. Assist with the implementation and configuration of ServiceNow solutions, working closely with project managers and other team members.
9. Communicate effectively with clients and internal teams, providing regular updates and reports on project progress and any potential issues.
10. Proactively identify opportunities for upselling and cross-selling ServiceNow products to existing clients.
11. Collaborate with other solution consultants to share best practices and optimize processes within the team.
12. Contribute to the development and improvement of sales and marketing materials, including product documentation, case studies, and whitepapers.
13. Represent ServiceNow at industry events and conferences, showcasing our products and services to potential clients.
14. Continuously strive to improve the customer experience by providing exceptional service and building strong relationships with clients.
15. Embody the values and culture of ServiceNow, promoting our vision and mission to transform the way businesses operate.

According to JobzMall, the average salary range for a Associate Solution Consultant in San Diego, CA, USA is $85,000 - $110,000 per year. This may vary depending on the individual's level of experience and the specific company they work for. Some companies may offer higher salaries or additional benefits such as bonuses and stock options. It is important to research the specific company and industry to get a more accurate salary range.

ServiceNow is a Santa Clara, California-based software company that develops a cloud computing platform to help companies manage digital workflows for enterprise operations.