Advisory Solution Consultant - Technical Strategist, Mid-Market
Are you a strategic thinker with a passion for helping businesses achieve their goals? Do you have a strong technical background and enjoy working with mid-market companies? ServiceNow is seeking an innovative and driven Advisory Solution Consultant to join our team as a Technical Strategist for our Mid-Market clients. In this role, you will have the opportunity to use your expertise to provide tailored solutions and drive business growth for our clients. If you are a proactive problem-solver with excellent communication skills and a desire to make a significant impact, we want to hear from you. Join us at ServiceNow and be part of a dynamic and collaborative environment where your contributions will be valued and recognized.
- Conduct thorough research and analysis to understand the needs and goals of mid-market clients.
- Develop and implement strategic plans to help clients achieve their business objectives, utilizing ServiceNow's products and services.
- Act as a technical expert and consultant, providing guidance and support to clients on complex technical issues.
- Collaborate with cross-functional teams to develop customized solutions that meet the unique needs of each client.
- Utilize your strong technical background to effectively communicate complex technical information to clients in a clear and concise manner.
- Stay up-to-date on industry trends and developments in order to continuously improve and refine service offerings.
- Work closely with sales teams to identify new opportunities and drive business growth for ServiceNow.
- Build and maintain strong relationships with clients, serving as their trusted advisor and ensuring their satisfaction with ServiceNow's solutions.
- Proactively identify potential roadblocks and offer creative solutions to overcome them.
- Provide training and support to clients on how to best utilize ServiceNow's products and services.
- Continuously assess and improve processes and procedures to increase efficiency and effectiveness.
- Represent ServiceNow at industry events and conferences, showcasing our solutions and building brand awareness.
- Collaborate with product development teams to provide valuable insights and feedback from clients to inform future product enhancements.
- Maintain a high level of professionalism and integrity in all interactions with clients and colleagues.
Experience In Technical Consulting: The Ideal Candidate Should Have At Least 3-5 Years Of Experience In Technical Consulting, With A Strong Background In It Service Management, Cloud Computing, And Enterprise Software Solutions.
Strong Knowledge Of Servicenow Platform: The Candidate Should Have A Deep Understanding Of The Servicenow Platform And Its Various Modules, Including Itsm, Itom, Csm, And Hr. They Should Also Be Familiar With The Latest Features And Updates Of The Platform.
Excellent Communication Skills: As An Advisory Solution Consultant, The Candidate Will Be Responsible For Interacting With Clients, Understanding Their Business Needs, And Providing Solutions. Therefore, Strong Communication And Interpersonal Skills Are Essential For This Role.
Business Acumen: The Candidate Should Have A Solid Understanding Of Business Processes And How Technology Can Be Leveraged To Improve Them. They Should Also Have A Strong Grasp Of Market Trends And Competition In The Mid-Market Segment.
Ability To Drive Results: The Candidate Should Be Results-Oriented And Have A Track Record Of Successfully Delivering Technical Solutions To Clients. They Should Also Possess Strong Project Management Skills And Be Able To Manage Multiple Projects Simultaneously.
Strategic Planning
Project Management
Product knowledge
Needs Assessment
Client Relationships
Training and Onboarding
Technical Troubleshooting
Solution consulting
Technical Expertise
Implementation Planning
Mid-Market Knowledge
Communication
Conflict Resolution
Leadership
Time management
Interpersonal Skills
creativity
Organization
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Advisory Solution Consultant - Technical Strategist, Mid-Market in San Diego, CA, USA is $126,000 - $145,000 per year. This may vary depending on factors such as experience, qualifications, and company size.
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ServiceNow is a Santa Clara, California-based software company that develops a cloud computing platform to help companies manage digital workflows for enterprise operations.
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