Advisory Solution Consultant - Strategic Accounts
Welcome to ServiceNow! We are a global leader in cloud-based solutions that help businesses streamline their operations and enhance their customer experience. We are currently seeking a highly skilled and motivated Advisory Solution Consultant to join our team and work with our strategic accounts. As an Advisory Solution Consultant, you will play a critical role in understanding our customers' unique needs and providing them with tailored solutions to drive their business forward. To excel in this role, you must have a strong background in technology consulting and a passion for delivering exceptional customer service. If you are a strategic thinker with a knack for problem-solving and thrive in a fast-paced environment, we would love to hear from you!
- Develop and maintain strong relationships with strategic accounts to understand their business needs and goals.
- Collaborate with cross-functional teams to identify, design, and implement tailored solutions for customers.
- Conduct in-depth analysis of customer requirements and provide recommendations for optimized solutions.
- Act as a subject matter expert on ServiceNow's cloud-based solutions and industry best practices.
- Present and demonstrate solutions to customers, highlighting the value and benefits of our products.
- Stay up-to-date with the latest technology trends and advancements to ensure our solutions are innovative and competitive.
- Act as the main point of contact for customers, addressing any questions or concerns they may have.
- Work closely with sales teams to identify new business opportunities and contribute to the growth of the company.
- Collaborate with internal teams to continuously improve and enhance our solutions based on customer feedback.
- Provide ongoing support and training to customers to ensure they are maximizing the value of our solutions.
Bachelor’s Degree In Business, Computer Science, Engineering, Or A Related Field.
Minimum Of 5 Years Of Experience In A Customer-Facing Advisory Or Consulting Role.
Strong Understanding Of Enterprise Software And Cloud-Based Solutions.
Proven Track Record Of Successfully Managing And Growing Strategic Accounts.
Excellent Communication And Presentation Skills, With The Ability To Effectively Communicate Technical Concepts To Non-Technical Stakeholders.
Communication Skills
Project Management
Account Management
Contract Negotiation
Presentation skills
Business acumen
Client Relations
Problem-Solving
Sales Strategy
Time
Solution development
Technical Expertise
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Networking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Advisory Solution Consultant - Strategic Accounts in Santa Clara, CA, USA is $101,000 - $189,000 per year. The exact salary within this range may vary depending on factors such as experience, skills, and the specific company hiring. Additionally, commission and bonuses may also be included in the salary package for this position.
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ServiceNow is a Santa Clara, California-based software company that develops a cloud computing platform to help companies manage digital workflows for enterprise operations.
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