Solution Analyst

We are looking for a Solution Analyst to join our Sentinel Technologies team. This is an exciting opportunity for a creative problem-solver with a passion for technology.The Solution Analyst will be responsible for driving the successful implementation of technical solutions, working closely with our clients to identify and deliver the best solutions for their needs. We are looking for an individual with strong problem-solving skills, the ability to think outside the box, and excellent communication skills.The ideal candidate should have a bachelor's degree in computer science or a related field, experience in the implementation of technical solutions, and a deep understanding of software development. They should be organized, efficient, and able to work independently. Additionally, a background in customer service and an aptitude for learning new technologies is preferred.If you have a passion for technology and a creative approach to problem-solving, we would love to hear from you.

Responsibilities:

1. Analyze customer needs and develop technical solutions to meet those needs.
2. Effectively communicate solutions to clients, explaining complex technical concepts in plain language.
3. Collaborate with other teams to ensure successful implementation of technical solutions.
4. Research and learn new software development technologies and trends.
5. Monitor customer satisfaction during and after implementation of technical solutions.
6. Provide customer service and troubleshooting support as needed.
7. Create documentation and instructions for technical solutions.
8. Ensure that all solutions are implemented according to industry standards.
9. Stay up-to-date on industry regulations and best practices.
10. Develop and implement strategies to improve efficiency and performance of technical solutions.

According to JobzMall, the average salary range for a Solution Analyst in Downers Grove, IL, USA is between $60,000 and $90,000 per year. This range is based on the experience and qualifications of the individual. Additionally, the salary range may vary depending on the company, industry and location.

Since 1982, Sentinel Technologies has been recognized as a premier business technology provider dedicated to delivering the highest quality IT solutions, customer service and support. Sentinel has remained at the forefront of IT developments with a focus on providing practical and innovative solutions.