NOC Analyst

Are you a tech-savvy problem solver looking for a challenging and rewarding career? Look no further! Sentinel Technologies is seeking a highly motivated and skilled NOC Analyst to join our dynamic team. As a NOC Analyst, you will play a crucial role in monitoring, troubleshooting, and maintaining our clients' network operations. We are looking for individuals with a passion for technology, strong analytical skills, and a dedication to providing exceptional customer service. If this sounds like you, we encourage you to apply and become a part of our growing company!

1. Monitor network operations: The NOC Analyst will be responsible for monitoring the network operations of our clients, including servers, routers, switches, and firewalls, to ensure they are functioning properly and efficiently.
2. Troubleshoot technical issues: The NOC Analyst will be responsible for identifying and resolving any technical issues that arise, including network outages, connectivity issues, and performance problems.
3. Maintain network infrastructure: The NOC Analyst will be responsible for maintaining and updating the network infrastructure of our clients, including performing regular maintenance tasks and implementing upgrades as needed.
4. Provide exceptional customer service: The NOC Analyst will be the first point of contact for our clients in case of any technical issues, and will be responsible for providing prompt and effective customer service to resolve their problems.
5. Document and report: The NOC Analyst will be responsible for documenting all network operations activities and reporting any issues or incidents to the appropriate teams, as well as providing regular updates to clients.
6. Collaborate with team members: The NOC Analyst will work closely with other members of the team, including network engineers and technicians, to troubleshoot and resolve complex technical issues.
7. Stay updated with industry trends: The NOC Analyst will be responsible for staying updated with the latest industry trends, technologies, and best practices to ensure our clients' network operations are running at optimal levels.
8. Implement and maintain monitoring tools: The NOC Analyst will be responsible for implementing and maintaining monitoring tools to proactively detect and resolve potential issues in the network.
9. Adhere to security protocols: The NOC Analyst will be responsible for adhering to all security protocols and ensuring the network is protected from any potential threats.
10. Continuously improve processes: The NOC Analyst will be responsible for continuously evaluating and improving processes related to network operations to ensure efficiency and effectiveness.

According to JobzMall, the average salary range for a NOC Analyst in Downers Grove, IL, USA is between $57,000 and $75,000 per year. However, this can vary depending on factors such as experience, skills, and the specific company or industry the analyst is working in. Additionally, bonuses and benefits may also impact the overall salary.

Since 1982, Sentinel Technologies has been recognized as a premier business technology provider dedicated to delivering the highest quality IT solutions, customer service and support. Sentinel has remained at the forefront of IT developments with a focus on providing practical and innovative solutions.