Sense360-Medallia

Analyst, Order Management

Sense360-Medallia

Remote
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Responsible for all aspects of setting up and processing Sales Order and Professional Services Projects, using NetSuite and OpenAir. Review Sales related agreements to set up the proper Sales Order consistently with company policies. Assist Managers in the review of prepared Sales Orders for approvals and subsequent billing and revenue. Identified any non-standard contract term and collaborate with the Revenue Accounting team to ensure appropriate revenue recognition. Resolve and track issues / inquiries from Sales Order and professional services projects as they arise and address root cause problems. Consult with sales and collections team for accurate and timely customer billing. Provide input for on-going development and improvement on systems and operation process. Responsible for general ledger account reconciliation and entry resolution including booking and reviewing journal entries.

Where is this job?
This job opening is listed as 100% remote
Job Qualifications
  • 3 years of order management, billing, and/or revenue operations experience

  • Software as a Service (SaaS) experience

  • Revenue Accounting knowledge or experience

Required Skills
  • Customer Service skills

  • NetSuite

  • Salesforce ERP

  • Time Management Skills

  • Data mining skills

  • MS Excel skills

  • Analytical skills (data driven)

Soft Skills
  • Driven and self-motivated

  • Prioritizing skills

  • Communication Skills

  • Adaptability

  • Detail oriented and highly organized

Compensation

According to JobzMall, the average salary range for a Analyst, Order Management is approximately $45,000 to $65,000 per year. Salaries vary depending on the company and experience level of the applicant.

Additional Information
Sense360-Medallia is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 6th, 2021
Apply BeforeAugust 19th, 2025
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About Sense360-Medallia

Sense360 is the leader in 360° insights which are revolutionizing the current state of market research, that’s plagued by high-cost, static solutions that are neither timely nor accurate. Clients gain visibility into how the world interacts with their business by gaining access to data on 100 million+ observed visits and 300,000 surveys a year. In 2020, Medallia Acquires Behavioral Consumer Intelligence & Benchmarking Leader, Sense360.

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