Service Technician

We are looking for a Service Technician to join our team at Sears! This role is a great opportunity to work with a dynamic team and to help customers by using your diagnostic and repair skills. As the successful candidate, you will be an experienced professional with excellent customer service skills, strong attention to detail and the ability to work independently as well as in a team environment.The successful candidate will possess the following qualifications:• Proven experience in a similar role• Knowledge of diagnosis, repair and maintenance of major home appliances• Ability to troubleshoot and solve problems quickly and efficiently• Ability to read and interpret technical manuals• Excellent communication and customer service skills• Strong organizational skills• Ability to work independently as well as in a team environmentIf this sounds like the perfect opportunity for you, then we would love to hear from you!

Responsibilities:

1. Diagnose and repair major home appliances in compliance with service standards.
2. Identify and resolve customer issues and concerns in a timely and professional manner.
3. Communicate effectively with customers to explain services and solutions.
4. Utilize technical manuals to accurately diagnose and repair issues.
5. Keep up to date with the latest product, technology, and safety standards.
6. Develop and maintain a professional working relationship with customers.
7. Maintain a clean and organized workspace.
8. Follow all safety rules and regulations.
9. Work independently and collaboratively with the team.
10. Adhere to time management and quality service standards.

According to JobzMall, the average salary range for a Service Technician in Chicago, IL, USA is between $35,000 and $55,000 per year. This range is determined by factors such as experience, certifications, and the type of employer.

Sears Holdings Corporation was an American holding company. It was the parent company of the chain stores Kmart and Sears and was founded after the former purchased the latter in 2005. Transform SR Brands LLC, Transformco, is an American privately held company formed on February 11, 2019, to acquire some of the assets of Sears Holdings Corporation.