Sears is looking for an Auto Center Manager who is passionate about providing excellent customer service and leading a team of automotive technicians. We need a dynamic individual who is organized, reliable, and motivated to ensure that our customers receive the highest quality of service. Our ideal candidate will have the required qualifications outlined below and a strong desire to exceed customer expectations. Required Qualifications:• Bachelor’s degree in Business Administration, Automotive Technology, or a related field • Minimum of 3 years of experience managing a team of automotive technicians or a customer-facing retail environment • Excellent interpersonal and communication skills • Proven ability to handle customer inquiries and complaints in a professional and courteous manner • Demonstrated knowledge of automotive systems and components • Relevant certifications in automotive or customer service • Strong organizational and problem-solving skills • Ability to multitask and manage multiple projects simultaneously • Working knowledge of computer systems and software programs related to the automotive industry
Responsibilities: • Develop and maintain strong customer relationships to ensure customer satisfaction • Supervise and motivate a team of automotive technicians to ensure quality service and high customer satisfaction • Monitor productivity and performance of technicians on a regular basis • Ensure that automotive systems and components are operating correctly • Manage all automotive-related projects to ensure timely completion • Communicate effectively with customers to address inquiries and complaints • Keep up-to-date on automotive industry trends and developments • Train technicians on new systems and technologies • Ensure compliance with all safety regulations and industry best practices • Identify and implement strategies to improve customer service and operational efficiency
Excellent Customer Service And Communication Skills
Knowledge Of Automotive Repair And Maintenance
Ability To Work Independently And As Part Of A Team
Business Acumen
Retail Management Experience
Strong People Management Skills
Ability To Solve Problems Quickly And Effectively
Ability To Manage Multiple Tasks And Prioritize Work
Budgeting
Inventory Management
Training
Networking
Communication
Time Management
Scheduling
Negotiation
Leadership
customer service
Automotive knowledge
Hiring
Problem-Solving
Multi-tasking
Organizational
Communication
Conflict Resolution
Leadership
Negotiation
Problem Solving
Time management
Interpersonal Skills
creativity
Teamwork
Adaptability
According to JobzMall, the average salary range for a Auto Center Manager in Miami, FL, USA is $50,000 - $65,000. The exact salary may vary depending on the individual's experience, qualifications, and other factors.
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Sears Holdings Corporation was an American holding company. It was the parent company of the chain stores Kmart and Sears and was founded after the former purchased the latter in 2005. Transform SR Brands LLC, Transformco, is an American privately held company formed on February 11, 2019, to acquire some of the assets of Sears Holdings Corporation.

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