Inside Service Sales Representative

Lexington, NC, USA

Full-TimeDepends on ExperienceMid-LevelHigh school or equivalent

Job Description

Welcome to Schneider Electric – a global leader in energy management and automation solutions. We are currently seeking a highly motivated and customer-focused Inside Service Sales Representative to join our team. As an Inside Service Sales Representative, you will play a crucial role in driving sales for our service offerings, building strong relationships with our clients, and ensuring their satisfaction with our services. We are looking for someone with a strong background in sales, excellent communication skills, and a passion for delivering exceptional customer service. If you are ready to take your career to the next level, we encourage you to apply for this exciting opportunity.

Drive Sales: Actively promote and sell our service offerings to potential clients through phone calls, emails, and other forms of communication.
Build Relationships: Establish and maintain strong relationships with clients to understand their needs and provide suitable service solutions.
Ensure Customer Satisfaction: Ensure that clients are satisfied with our services by addressing any concerns or issues promptly and effectively.
Customer Service: Provide outstanding customer service by promptly responding to client inquiries and providing accurate information about our service offerings.
Meet Sales Targets: Meet or exceed monthly and quarterly sales targets by effectively managing a high volume of sales calls and converting leads into sales.
Collaborate with Team: Collaborate with other team members, including technicians and service managers, to ensure smooth service delivery and follow-up with clients.
Develop Sales Strategies: Develop and implement sales strategies to increase revenue and market share for our service offerings.
Stay Updated: Stay updated on industry trends, market developments, and competitor activities to identify and capitalize on new sales opportunities.
Maintain Records: Accurately maintain records of all sales activities and customer interactions in our CRM system.
Report Progress: Provide regular reports to management on sales activities, achievements, and challenges.
Adhere to Policies: Adhere to all company policies and procedures, including pricing and service delivery guidelines, to ensure compliance and ethical business practices.
Training and Development: Participate in ongoing training and development programs to enhance sales skills and product knowledge.
Represent the Company: Represent the company in a professional and positive manner at all times, both internally and externally.
Continuously Improve: Continuously seek ways to improve sales processes and procedures to enhance efficiency and effectiveness.
Uphold Company Values: Uphold the company's core values of integrity, excellence, and customer focus in all interactions with clients and colleagues.

Where is this job?

This job is located at Lexington, NC, USA

Job Qualifications

Proven Experience In Sales: The Ideal Candidate For An Inside Service Sales Representative Position At Schneider Electric Should Have A Track Record Of Success In Sales, Preferably In The Service Industry. This Includes Meeting And Exceeding Sales Targets, Building And Maintaining Relationships With Customers, And Negotiating Deals.
Strong Technical Knowledge: As An Inside Service Sales Representative At Schneider Electric, It Is Essential To Have A Strong Understanding Of The Company's Products And Services. This Includes Knowledge Of Electrical Systems, Automation Solutions, And Energy Management Technologies. The Ability To Explain Technical Concepts To Customers And Provide Recommendations Based On Their Needs Is Also Important.
Excellent Communication Skills: Effective Communication Is Crucial In Any Sales Role, And Even More So In An Inside Service Sales Representative Position. The Candidate Should Have Exceptional Verbal And Written Communication Skills, With The Ability To Build Rapport With Customers And Present Information In A Clear And Persuasive Manner.
Customer Service Orientation: At Schneider Electric, Providing Excellent Customer Service Is A Top Priority. The Ideal Candidate Should Have A Strong Customer Service Orientation, With The Ability To Understand And Anticipate Customer Needs, Handle Objections, And Resolve Issues In A Timely And Professional Manner.
Team Player: An Inside Service Sales Representative At Schneider Electric Works Closely With Different Teams, Including Sales, Marketing, And Technical Support. Therefore, It Is Important For The Candidate To Be A Team Player, With The Ability To Collaborate And Work Effectively With Others To Achieve Common Goals. This Includes Being Open To Feedback, Sharing Knowledge And Resources, And Contributing To A Positive Work Environment.

Required Skills

Communication Skills
Time Management
Multitasking
Negotiation
customer service
CRM software
Teamwork
Organization
Problem-Solving
Technical Knowledge
Product Expertise
Sales Techniques

Soft Skills

Communication
Conflict Resolution
Customer Service
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Adaptability
Problem-Solving

Compensation

According to JobzMall, the average salary range for a Inside Service Sales Representative in Lexington, NC, USA is between $35,000 and $45,000 per year. The exact salary may vary depending on factors such as the company, experience level, and job responsibilities.

Additional Information

Schneider Electric is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Required LanguagesEnglish

Job PostedMarch 27th, 2024

Apply BeforeMay 22nd, 2025

This job posting is from a verified source.

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