
Field Service Technician
"Are you a hands-on problem solver with a passion for technology and customer service? Look no further, because Schneider Electric is seeking a skilled Field Service Technician to join our dynamic team. As a trusted provider of energy management and automation solutions, we are dedicated to delivering top-notch service to our clients. In this role, you will have the opportunity to use your technical expertise and people skills to troubleshoot and maintain our products in the field. If you have a strong background in electrical or mechanical systems and a desire to make a positive impact, we want to hear from you!"
- Provide Field Service: The primary responsibility of this role is to provide field service to our clients, which includes troubleshooting and maintaining our energy management and automation solutions.
- Utilize Technical Expertise: The Field Service Technician must have a strong background in electrical or mechanical systems and be able to use their technical expertise to effectively troubleshoot and resolve issues with our products.
- Ensure Customer Satisfaction: As a trusted provider of energy management and automation solutions, it is essential to ensure that our clients are satisfied with our services. The Field Service Technician must prioritize customer satisfaction and work to resolve any issues in a timely and professional manner.
- Conduct On-Site Visits: This role requires the Field Service Technician to travel to client locations to conduct on-site visits. They must be able to work independently and manage their time effectively to meet service deadlines.
- Troubleshoot and Resolve Issues: The Field Service Technician is responsible for identifying and resolving technical issues with our products. This requires strong problem-solving skills and the ability to think critically in high-pressure situations.
- Maintain Service Logs: It is important to maintain accurate service logs for all field visits and keep detailed records of any services provided. This information will be used for tracking purposes and to ensure proper billing for services rendered.
- Collaborate with Team: The Field Service Technician will work closely with other team members and departments to ensure seamless service delivery. This may include collaborating with engineers, sales representatives, and customer service teams.
- Stay Up-to-Date on Product Knowledge: As technology and products evolve, it is crucial for the Field Service Technician to stay up-to-date on product knowledge. This may involve attending training sessions and workshops to stay current with the latest advancements.
- Adhere to Safety Standards: The Field Service Technician must adhere to all safety standards and protocols while working on client sites. This includes wearing appropriate personal protective equipment and following safety procedures at all times.
- Represent Schneider Electric: As a representative of Schneider
Technical Expertise: A Field Service Technician At Schneider Electric Should Have A Strong Understanding Of Electrical And Mechanical Systems, As Well As Experience Troubleshooting And Repairing Equipment. They Should Also Be Familiar With Industry Standards And Safety Protocols.
Communication Skills: This Role Requires Regular Communication With Customers, Colleagues, And Other Stakeholders. A Field Service Technician Should Be Able To Effectively Communicate Technical Information To Non-Technical Individuals And Build Strong Relationships With Clients.
Problem-Solving Abilities: Field Service Technicians Often Encounter Complex Issues That Require Quick And Efficient Problem-Solving Skills. They Should Be Able To Think Critically, Analyze Data, And Come Up With Effective Solutions To Keep Equipment Running Smoothly.
Time Management Skills: This Job Involves Traveling To Various Locations To Service Equipment, So Strong Time Management Skills Are Essential. A Field Service Technician Should Be Able To Prioritize Tasks, Manage Their Schedule, And Complete Tasks Within A Given Timeframe.
Physical Stamina: Field Service Technicians May Be Required To Lift Heavy Equipment And Work In Challenging Environments. They Should Have The Physical Stamina And Strength To Perform These Tasks Safely And Effectively. Additionally, They Should Be Comfortable Working At Heights And In Confined Spaces.
Communication Skills
Time Management
Problem Solving
Electrical Knowledge
customer service
Quality Control
equipment maintenance
software troubleshooting
Equipment installation
Teamwork
Technical Troubleshooting
Safety Protocols
Communication
Emotional Intelligence
Leadership
Interpersonal Skills
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
Time-Management
According to JobzMall, the average salary range for a Field Service Technician in Horsham, PA, USA is $50,000 - $70,000 per year, with a median salary of $60,000 per year. However, this can vary based on the specific company, industry, and level of experience of the individual. Factors such as additional benefits, bonuses, and overtime pay may also affect the overall salary range.
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Schneider Electric SE is a French multinational corporation headquartered in Rueil-Malmaison, France.

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