Schneider Electric

Field Service Representative - Power/Electrical

Schneider Electric

Minneapolis, MN, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

As a Field Service Representative for Schneider Electric, you will play a crucial role in ensuring the successful installation and maintenance of power and electrical systems for our clients. Your expertise and dedication will help us deliver top-notch service and support to our customers, making you an essential part of our team. We are looking for a candidate who is highly skilled in power and electrical systems, with a strong attention to detail and a passion for providing exceptional customer service. If you are ready to join a dynamic and innovative company, we encourage you to apply for this exciting opportunity.

  1. Conduct on-site visits to client locations to install, troubleshoot, and maintain power and electrical systems.
  2. Collaborate with the sales team to understand client needs and provide technical expertise and recommendations.
  3. Ensure all work is completed in accordance with safety regulations and company standards.
  4. Perform regular maintenance and inspections of power and electrical systems to identify and resolve any issues.
  5. Communicate directly with clients to provide updates on project status and address any concerns or questions.
  6. Create detailed reports and documentation of work performed, including any recommendations for future improvements.
  7. Stay up-to-date on industry developments and advancements in power and electrical systems to continuously improve service delivery.
  8. Collaborate with other team members and departments to ensure timely and efficient completion of projects.
  9. Provide exceptional customer service by responding promptly to client inquiries and addressing any issues with a sense of urgency.
  10. Represent Schneider Electric in a professional and positive manner at all times, maintaining strong relationships with clients.
Where is this job?
This job is located at Minneapolis, MN, USA
Job Qualifications
  • Expertise In Power And Electrical Systems: A Qualified Field Service Representative Should Have A Strong Understanding And Experience In Power And Electrical Systems, Including Troubleshooting, Installation, And Maintenance.

  • Knowledge Of Schneider Electric Products: As A Representative Of Schneider Electric, It Is Important To Have A Thorough Knowledge Of The Company's Products And Services. This Includes Both Hardware And Software Solutions In The Power And Electrical Industry.

  • Excellent Customer Service Skills: Field Service Representatives Are Often The Face Of The Company When Interacting With Customers. Therefore, Strong Communication And Interpersonal Skills Are Essential To Effectively Handle Customer Inquiries And Ensure Customer Satisfaction.

  • Technical Aptitude: This Role Requires A High Level Of Technical Aptitude To Be Able To Understand And Work With Complex Power And Electrical Systems. Candidates Should Have Experience With Various Diagnostic Tools And Software, As Well As The Ability To Read And Interpret Technical Drawings And Schematics.

  • Time Management And Flexibility: Field Service Representatives Often Work In Fast-Paced And Ever-Changing Environments. The Ability To Manage Time Effectively And Be Adaptable To Different Situations Is Crucial To Ensure Timely And Successful Completion Of Service Calls And Projects.

Required Skills
  • Communication Skills

  • Project Management

  • Time Management

  • customer service

  • Power Distribution

  • Electrical troubleshooting

  • equipment maintenance

  • Equipment installation

  • Resource management

  • Problem-Solving

  • Technical Knowledge

  • Safety Protocols

Soft Skills
  • Communication

  • Conflict Resolution

  • Customer Service

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Field Service Representative - Power/Electrical in Minneapolis, MN, USA is $44,000 - $75,000 per year. However, salaries can vary depending on factors such as experience level, specific job duties, and company size. It is recommended to research the specific company and job requirements for a more accurate salary estimate.

Additional Information
Schneider Electric is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 7th, 2025
Apply BeforeMay 10th, 2026
This job posting is from a verified source. 
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About Schneider Electric

Schneider Electric SE is a French multinational corporation headquartered in Rueil-Malmaison, France.

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