Field Service Representative - Cooling/HVAC
Welcome to Schneider Electric! We are a leading global company specializing in energy management and automation solutions. As a Field Service Representative for our Cooling/HVAC division, you will play a crucial role in ensuring the smooth operation and maintenance of our customers' cooling and HVAC systems. We are looking for a highly skilled and motivated individual with a passion for providing exceptional customer service and a strong background in cooling and HVAC systems. If you are looking for a challenging and rewarding career opportunity, we encourage you to apply. Join us and be a part of our dynamic team, dedicated to making a positive impact on the world through innovative solutions.
- Perform installation, maintenance, and repair services on cooling and HVAC systems for clients in a timely and efficient manner.
- Conduct thorough inspections and troubleshooting to identify and resolve any issues with cooling and HVAC systems.
- Provide exceptional customer service to clients by responding promptly to inquiries and concerns.
- Collaborate with team members and other departments to ensure timely and accurate completion of service requests.
- Develop and maintain positive relationships with clients to promote customer loyalty and satisfaction.
- Keep up-to-date with industry trends and advancements in cooling and HVAC technology to provide the best solutions to clients.
- Follow all safety protocols and procedures while working on client sites.
- Document all service activities, including maintenance logs, inspection reports, and parts used, accurately and in a timely manner.
- Provide training and support to clients on the operation and maintenance of cooling and HVAC systems.
- Represent the company in a professional and positive manner at all times, promoting our brand and values.
Experience In Hvac And Cooling Systems: A Qualified Field Service Representative Should Have Extensive Knowledge And Experience In Hvac And Cooling Systems, Including Installation, Maintenance, And Troubleshooting.
Technical Expertise: The Candidate Should Possess A Strong Technical Background In Electrical And Mechanical Systems, As Well As A Good Understanding Of Computer Software And Systems.
Strong Communication Skills: This Role Requires Regular Interaction With Clients And Team Members, So Excellent Communication Skills Are Essential. The Candidate Should Be Able To Communicate Technical Information Clearly And Effectively.
Customer Service Skills: A Field Service Representative Must Have Excellent Customer Service Skills To Build And Maintain Positive Relationships With Clients. They Should Be Able To Listen And Respond To Customer Needs And Provide Solutions In A Timely And Professional Manner.
Ability To Work Independently: The Ideal Candidate Should Be Self-Motivated And Able To Work Independently With Minimal Supervision. They Should Be Able To Manage Their Time Efficiently And Prioritize Tasks Effectively To Meet Service Deadlines.
Communication Skills
Troubleshooting
Time Management
customer service
HVAC systems
equipment maintenance
Electrical wiring
Problem-Solving
Technical Knowledge
Safety Protocols
Cooling Units
Communication
Conflict Resolution
Leadership
Time management
creativity
flexibility
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Field Service Representative - Cooling/HVAC in Fort Lauderdale, FL, USA is $50,000-$70,000 per year. However, this can vary depending on factors such as experience, education, and specific job duties and responsibilities. Some positions may offer additional benefits such as bonuses, commissions, and company-provided vehicles.
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Schneider Electric SE is a French multinational corporation headquartered in Rueil-Malmaison, France.
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