Customer Service Specialist

At Schlumberger, we are looking for an experienced Customer Service Specialist to join our team. This is an excellent opportunity for an individual who is passionate about providing exceptional customer service and helping customers find solutions and build relationships.The Customer Service Specialist will be the primary point of contact for our customers, providing them with courteous and efficient service. The successful candidate must have excellent communication skills and be able to respond promptly and effectively to customer inquiries and requests. They must also possess strong problem-solving skills and the ability to multitask in a fast-paced environment.Our ideal candidate will have a minimum of two years of customer service experience, preferably in a call center environment. They must have a strong understanding of customer service protocols and the ability to remain calm and composed under pressure. Furthermore, they should have a basic knowledge of customer service software and processes.If you are looking for an opportunity to use your customer service skills to make a real impact, then this is the job for you!

Responsibilities:

1. Serve as the primary point of contact for customers, responding promptly and effectively to inquiries and requests.
2. Utilize strong problem-solving skills to identify customer needs and provide appropriate solutions.
3. Demonstrate excellent communication skills and the ability to multitask in a fast-paced environment.
4. Maintain a professional and courteous demeanor at all times when interacting with customers.
5. Utilize customer service software to ensure customer issues are tracked and resolved in a timely manner.
6. Remain up-to-date on product information and industry developments.
7. Provide feedback to management regarding customer service trends and needs.
8. Adhere to all customer service protocols and procedures.

According to JobzMall, the average salary range for a Customer Service Specialist in Houston, TX, USA is $30,000 - $50,000. This range is based on several factors such as the individual's experience, qualifications, and the company's compensation policies. Factors such as the size of the company, the industry, and location can also affect the salary range.

Schlumberger Limited is the world's largest oilfield services company. Schlumberger employs approximately 100,000 people representing more than 140 nationalities working in more than 85 countries. Schlumberger has four principal executive offices located in Paris, Houston, London, and the Hague.