SAP

User Experience Research Expert

SAP

Bengaluru, Karnataka, India
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to the world of SAP, where we are constantly pushing boundaries and redefining user experience. As a User Experience Research Expert, you will play a vital role in shaping our products and services by understanding the needs and behaviors of our users. We are looking for a highly skilled and passionate individual who is driven by insights and thrives in a fast-paced, dynamic environment. If you have a deep understanding of user research methodologies and a knack for turning data into actionable insights, we want you to join our team. At SAP, you will have the opportunity to make a real impact and help us deliver exceptional user experiences to our customers.

  1. Conduct user research: The User Experience Research Expert will be responsible for planning, designing, and executing user research studies to gather insights about our users' needs, behaviors, and preferences.
  2. Analyze data: The individual in this role will be responsible for analyzing research data, including qualitative and quantitative data, to identify patterns, trends, and key insights that can inform product and service improvements.
  3. Translate insights into actionable recommendations: The User Experience Research Expert will be responsible for translating research findings into actionable recommendations that can guide product and service development.
  4. Collaborate with cross-functional teams: This role will require close collaboration with cross-functional teams such as product managers, designers, developers, and data analysts to ensure that user research insights are integrated into the product development process.
  5. Stay up-to-date with industry trends: The individual in this role will be responsible for staying up-to-date with industry trends and best practices in user research, and proactively identifying new methodologies and techniques that can enhance our research efforts.
  6. Plan and conduct usability testing: The User Experience Research Expert will be responsible for planning and conducting usability testing sessions to evaluate the usability and effectiveness of our products and services.
  7. Develop user personas: This role will involve developing and maintaining user personas based on research findings, to help the team better understand our target audience and their needs.
  8. Present research findings: The individual in this role will be responsible for presenting research findings and recommendations to stakeholders at all levels, including senior leadership, to drive informed decision making.
  9. Advocate for user needs: The User Experience Research Expert will serve as an advocate for user needs and preferences, ensuring that user-centric design principles are incorporated into all product and service development initiatives.
  10. Mentor and train team members: This role may involve mentoring and training other team members on user research methodologies and best practices, to build a strong user research culture within the organization.
Where is this job?
This job is located at Bengaluru, Karnataka, India
Job Qualifications
  • Bachelor's Or Master's Degree In Human-Computer Interaction, Psychology, Sociology, Or A Related Field.

  • Minimum Of 3 Years Of Experience Conducting User Research In A Corporate Or Agency Setting.

  • Strong Understanding Of User-Centered Design Principles And Methodologies.

  • Proficiency In A Variety Of Qualitative And Quantitative Research Methods, Including Usability Testing, Surveys, Interviews, And Ethnographic Research.

  • Excellent Communication And Collaboration Skills, With The Ability To Present Research Findings And Insights To Cross-Functional Teams And Stakeholders.

Required Skills
  • Data Analysis

  • Prototyping

  • Information architecture

  • Design Thinking

  • Journey Mapping

  • User Interviews

  • User testing

  • User Surveys

  • Cognitive Walkthrough

  • Persona Development

  • Usability Evaluation

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a User Experience Research Expert in Bengaluru, Karnataka, India is between ₹ 6,00,000 - ₹ 15,00,000 per year. This range can vary depending on factors such as experience, skills, and the specific company or industry the individual is working in. Highly experienced and skilled professionals in this field may earn even higher salaries.

Additional Information
SAP is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesHindi
Job PostedSeptember 23rd, 2024
Apply BeforeJuly 20th, 2025
This job posting is from a verified source. 
Reposted

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About SAP

SAP is a multinational software company based in Walldorf, Baden-Württemberg. It develops enterprise software to manage business operations and customer relations. The company is the world's leading enterprise resource planning (ERP) software vendor.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started