Senior Client Delivery Manager, Enterprise Cloud Services
Are you a highly motivated and experienced professional looking for a new and challenging opportunity? Do you thrive in a fast-paced environment and have a passion for delivering top-notch client service? If so, we have the perfect role for you. As the Senior Client Delivery Manager for Enterprise Cloud Services at SAP, you will play a crucial role in ensuring the success of our clients' cloud projects. With your expertise in project management and your strong leadership skills, you will lead a team of delivery managers to deliver exceptional cloud solutions and services to our enterprise clients. We are seeking a driven individual with a proven track record of success in managing complex cloud projects, excellent communication skills, and a customer-centric mindset. Join our dynamic team and take your career to the next level with SAP.
- Lead a team of delivery managers to successfully deliver cloud solutions and services to enterprise clients.
- Manage and oversee multiple complex cloud projects simultaneously.
- Develop and maintain strong relationships with clients, providing exceptional customer service and ensuring their satisfaction.
- Utilize project management methodologies to plan, execute, and monitor project timelines, resources, and budgets.
- Identify and mitigate project risks, and develop contingency plans when necessary.
- Collaborate with cross-functional teams to ensure seamless project delivery and alignment with business objectives.
- Provide guidance and mentorship to delivery managers, fostering their professional growth and development.
- Communicate project progress, issues, and resolutions to senior management and key stakeholders.
- Stay informed about industry trends and best practices in cloud services and project management.
- Continuously improve and optimize project delivery processes to drive efficiency and quality.
- Ensure compliance with company policies, procedures, and standards for project delivery.
- Conduct regular performance evaluations and provide feedback to team members.
- Collaborate with sales and business development teams to identify new business opportunities and contribute to proposal development.
- Represent SAP as a subject matter expert at industry events and conferences.
- Act as a brand ambassador for SAP, promoting our products, services, and values.
Extensive Experience In Cloud Computing: The Senior Client Delivery Manager Must Have A Deep Understanding And Experience In Cloud Computing, Including Knowledge Of Different Cloud Platforms And Services, Such As Aws, Azure, Or Google Cloud. They Should Be Able To Provide Strategic Guidance To Clients On How To Leverage Cloud Technologies To Achieve Their Business Objectives.
Strong Project Management Skills: As A Senior Client Delivery Manager, The Individual Must Have Excellent Project Management Skills To Oversee The Delivery Of Complex Cloud Projects. This Includes Creating Project Plans, Managing Timelines, And Ensuring Tasks Are Completed On Time And Within Budget.
Excellent Communication And Interpersonal Skills: The Senior Client Delivery Manager Will Be Responsible For Building And Maintaining Relationships With Clients, Understanding Their Needs, And Communicating Project Updates And Progress. Therefore, They Must Have Exceptional Communication And Interpersonal Skills To Effectively Collaborate And Negotiate With Both Internal And External Stakeholders.
In-Depth Knowledge Of Sap Products And Solutions: Sap Is A Leading Provider Of Enterprise Cloud Services, And The Senior Client Delivery Manager Must Have A Thorough Understanding Of The Company's Products And Solutions. This Includes Knowledge Of Sap Cloud Platforms, Such As Sap Hana, Sap S/4Hana, Or Sap Successfactors, And How They Can Be Leveraged To Meet Client Needs.
Leadership And Team Management Experience: The Senior Client Delivery Manager Will Be Responsible For Leading A Team Of Project Managers, Consultants, And Technical Experts To Deliver Successful Cloud Projects. Therefore, They Must Have Prior Experience In Leading And Managing Teams, Providing Guidance And Support, And Ensuring The Team's Overall Success.
Change Management
Project Management
Vendor Management
Contract Negotiation
Budget management
Performance metrics
Team Leadership
Risk assessment
Agile methodologies
Stakeholder management
Cloud migration
Communication
Conflict Resolution
Leadership
Stress Management
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Senior Client Delivery Manager, Enterprise Cloud Services in Toronto, ON M5K 1B7, Canada is between $120,000 to $150,000 per year. The salary may vary depending on factors such as the employer, experience, and skills of the individual.
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SAP is a multinational software company based in Walldorf, Baden-Württemberg. It develops enterprise software to manage business operations and customer relations. The company is the world's leading enterprise resource planning (ERP) software vendor.
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