SAP

Scrum Master Customer Innovation

SAP

1407 Sofia, Bulgaria
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you an experienced Scrum Master with a passion for driving customer innovation? Do you thrive in a fast-paced, dynamic environment where you can utilize your knowledge of agile methodologies to lead cross-functional teams towards successful project delivery? If so, we have an exciting opportunity for you at SAP as a Scrum Master for Customer Innovation. In this role, you will play a critical role in facilitating collaboration, communication, and continuous improvement within our customer innovation team. We are looking for someone who is highly motivated, adaptable, and possesses strong leadership skills to join our innovative and diverse team. If you possess a deep understanding of Scrum principles and have a strong track record of delivering complex projects on time, we encourage you to apply for this role and be a part of our mission to drive customer success through innovation.

  1. Lead and facilitate daily Scrum meetings, sprint planning, sprint reviews, and retrospectives for the customer innovation team.
  2. Collaborate with product owners to prioritize and manage the product backlog, ensuring that it aligns with customer needs and business goals.
  3. Coach and mentor team members on agile principles, practices, and values to foster a culture of continuous improvement and self-organization.
  4. Identify and remove any impediments or roadblocks that may prevent the team from achieving their goals.
  5. Act as a servant leader, empowering the team to make decisions and take ownership of their work.
  6. Communicate project progress and status to stakeholders, including senior management, ensuring transparency and alignment.
  7. Collaborate with other Scrum Masters and teams to coordinate dependencies and ensure successful project delivery.
  8. Monitor team metrics and drive continuous improvement by identifying areas for improvement and implementing solutions.
  9. Ensure the team adheres to Scrum processes and ceremonies, and make adjustments as needed to improve efficiency and effectiveness.
  10. Stay updated on industry best practices and new agile methodologies, and share knowledge with the team to drive innovation and improvement.
  11. Foster a positive and collaborative team culture, promoting open communication, trust, and respect among team members.
  12. Drive customer success through innovation by understanding customer needs and incorporating their feedback into the product development process.
  13. Continuously evaluate and optimize the team's performance and processes to ensure high-quality and timely project delivery.
  14. Take ownership of project risks and proactively address any issues that may arise during the project lifecycle.
  15. Collaborate with other departments and teams to ensure alignment and effective cross-functional collaboration.
  16. Represent the customer innovation team in meetings and discussions with stakeholders, advocating for the team's needs and priorities.
  17. Maintain a thorough understanding of Scrum principles and practices, and ensure the team follows them to achieve project success.
  18. Develop and maintain strong relationships with team members, stakeholders, and customers, fostering a collaborative
Where is this job?
This job is located at 1407 Sofia, Bulgaria
Job Qualifications
  • Certified Scrum Master (Csm) Or Professional Scrum Master (Psm) Certification, Demonstrating A Thorough Understanding Of Scrum Principles And Practices.

  • Proven Experience Leading And Facilitating Scrum Teams In A Fast-Paced, Customer-Oriented Environment.

  • Strong Communication And Interpersonal Skills, With The Ability To Effectively Collaborate And Build Relationships With Stakeholders, Including Customers, Product Owners, And Development Teams.

  • A Deep Understanding Of Agile Methodologies And Their Application In Delivering Customer-Centric Solutions.

  • Experience Working With Sap Products And Technology, And A Solid Understanding Of Sap's Customer Base And Industry Trends.

Required Skills
  • Project Management

  • Communication

  • Coaching

  • Conflict Resolution

  • Team Building

  • Collaboration

  • Agile methodologies

  • Facilitation

  • Problem-Solving

  • Stakeholder management

  • servant leadership

  • Prioritization

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Organizational skills

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Scrum Master Customer Innovation in 1407 Sofia, Bulgaria is around 56,000 BGN to 88,000 BGN per year. This is equivalent to approximately $32,000 to $50,000 USD per year. However, salaries can vary depending on the specific company, level of experience, and other factors. It is recommended to research specific job listings to get a more accurate salary estimate.

Additional Information
SAP is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesBulgarian
Job PostedApril 11th, 2025
Apply BeforeJune 21st, 2025
This job posting is from a verified source. 

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About SAP

SAP is a multinational software company based in Walldorf, Baden-Württemberg. It develops enterprise software to manage business operations and customer relations. The company is the world's leading enterprise resource planning (ERP) software vendor.

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