SAP

SAP iXp Intern - Product Support

SAP

Toronto, ON M5K 1B7, Canada
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

"Are you a passionate learner looking to gain hands-on experience in the tech industry? Look no further! SAP is seeking a highly motivated and driven individual to join our team as an SAP iXp Intern for Product Support. As a global leader in enterprise software, SAP is committed to providing cutting-edge solutions to our customers, and we need your help to continue delivering exceptional support. This internship offers a unique opportunity to work alongside experienced professionals and contribute to real-world projects. If you possess a strong technical aptitude, excellent communication skills, and a desire to make an impact, we would love to hear from you!"

  1. Conduct research and acquire knowledge on SAP products and solutions to provide effective support to customers.
  2. Collaborate with team members to troubleshoot and resolve technical issues for SAP products.
  3. Participate in training sessions and shadow experienced professionals to gain hands-on experience in the tech industry.
  4. Communicate effectively with customers to understand their needs and provide timely and accurate solutions.
  5. Assist in the development of support materials and resources for SAP products.
  6. Contribute to real-world projects and provide innovative ideas to enhance customer experience.
  7. Maintain a high level of professionalism and adhere to company policies and procedures.
  8. Continuously learn and stay updated with the latest developments in the technology industry.
  9. Demonstrate a strong work ethic and take initiative to complete tasks efficiently and effectively.
  10. Represent SAP in a positive manner and uphold the company's values and mission.
Where is this job?
This job is located at Toronto, ON M5K 1B7, Canada
Job Qualifications
  • Strong Technical Background: The Ideal Candidate For A Sap Ixp Intern - Product Support Role Should Have A Strong Technical Background And Understanding Of Sap Products And Technologies. This Will Enable Them To Effectively Troubleshoot And Resolve Customer Issues.

  • Excellent Communication Skills: As An Intern In The Product Support Team, Effective Communication Is Essential. The Candidate Should Possess Excellent Verbal And Written Communication Skills To Effectively Interact With Customers And Internal Teams.

  • Problem-Solving Abilities: The Ability To Analyze Complex Problems And Come Up With Effective Solutions Is A Critical Requirement For This Role. The Candidate Should Be Able To Think Critically And Creatively To Resolve Customer Issues.

  • Customer Service Orientation: As A Member Of The Product Support Team, The Intern Will Be Responsible For Providing Exceptional Customer Service. The Candidate Should Have A Customer-First Mindset And Be Able To Handle Customer Inquiries And Issues With Empathy And Patience.

  • Team Player: The Sap Ixp Intern - Product Support Role Requires Collaboration With Various Teams And Individuals Within The Organization. The Ideal Candidate Should Be A Team Player, Able To Work Well In A Team Environment, And Contribute Positively To Team Goals And Objectives.

Required Skills
  • Communication

  • Time Management

  • Product knowledge

  • Attention to detail

  • Problem Solving

  • customer service

  • Analytical Thinking

  • Teamwork

  • Adaptability

  • Technical Troubleshooting

  • Multi-Task

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • flexibility

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a SAP iXp Intern - Product Support in Toronto, ON M5K 1B7, Canada is $55,000-$65,000 per year. This may vary depending on the specific company, their location, and the intern's level of experience and skills. Some companies may offer higher salaries or additional benefits such as housing or transportation allowances. It is important to research and negotiate with potential employers to ensure fair compensation for your role as a SAP iXp Intern.

Additional Information
SAP is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 11th, 2025
Apply BeforeJuly 20th, 2025
This job posting is from a verified source. 

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About SAP

SAP is a multinational software company based in Walldorf, Baden-Württemberg. It develops enterprise software to manage business operations and customer relations. The company is the world's leading enterprise resource planning (ERP) software vendor.

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