SAP

SAP iXp Intern - Persona Engagement Analyst

SAP

Alpharetta, GA 30009, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

"Are you a dynamic and driven individual with a passion for data analysis and customer engagement? Do you want to gain hands-on experience in the world's leading software company? Look no further! SAP is seeking a talented iXp Intern to join our team as a Persona Engagement Analyst. In this role, you will have the opportunity to work closely with our customers and use your analytical skills to drive impactful solutions. If you are a self-starter, with a strong attention to detail and a desire to learn and grow, we want to hear from you! Join us and be a part of our innovative and diverse team at SAP."

  1. Conduct data analysis to identify trends and insights related to customer engagement.
  2. Collaborate with the customer engagement team to develop strategies for improving customer satisfaction and retention.
  3. Use analytical tools and techniques to create reports and presentations for key stakeholders.
  4. Assist in developing and implementing customer engagement plans based on data analysis.
  5. Work closely with customers to understand their needs and provide personalized solutions.
  6. Utilize customer feedback to identify areas for improvement and make recommendations for enhancements to products or services.
  7. Continuously monitor and measure the effectiveness of customer engagement initiatives.
  8. Stay up-to-date with industry trends and best practices in customer engagement to provide innovative solutions.
  9. Communicate findings and insights to team members and management in a clear and concise manner.
  10. Collaborate with cross-functional teams to gather and analyze data from various sources.
  11. Assist in managing and maintaining customer databases and CRM systems.
  12. Participate in training and development programs to enhance skills and knowledge in data analysis and customer engagement.
  13. Adhere to all company policies and procedures while maintaining a high level of professionalism.
  14. Show a strong work ethic and proactive attitude in completing tasks and meeting deadlines.
  15. Embrace diversity and inclusivity in the workplace and contribute to a positive team culture.
Where is this job?
This job is located at Alpharetta, GA 30009, USA
Job Qualifications
  • Knowledge Of Sap Products And Services.

  • Excellent Communication And Interpersonal Skills.

  • Bachelor's Degree In Marketing, Communications, Business Administration, Or A Related Field.

  • Strong Understanding Of Customer Behavior And Engagement Strategies.

  • Ability To Analyze And Interpret Data To Make Informed Decisions And Recommendations.

Required Skills
  • Communication Skills

  • Project Management

  • Data Analysis

  • Market Research

  • Presentation skills

  • Reporting

  • Data Visualization

  • Customer Support

  • Team collaboration

  • Customer engagement

  • Problem-Solving

  • Market trends

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a SAP iXp Intern - Persona Engagement Analyst in Alpharetta, GA 30009, USA is $49,000-$77,000 per year. This range can vary depending on factors such as the intern's level of experience, the specific responsibilities of the role, and the employer's salary structure.

Additional Information
SAP is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 14th, 2025
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 

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About SAP

SAP is a multinational software company based in Walldorf, Baden-Württemberg. It develops enterprise software to manage business operations and customer relations. The company is the world's leading enterprise resource planning (ERP) software vendor.

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