SAP BTP Customer Success Partner - Northeast Region

Are you a driven and customer-focused individual looking for a rewarding career opportunity? Look no further than SAP! We are currently seeking a highly motivated Customer Success Partner to join our team and support our customers in the Northeast region on our cutting-edge SAP Business Technology Platform (BTP).As a Customer Success Partner, you will play a crucial role in ensuring our customers' success by building strong relationships, understanding their business needs, and providing them with tailored solutions and support. Your passion for customer satisfaction and in-depth knowledge of SAP BTP will enable you to be a trusted advisor and partner to our valued customers.If you have a strong background in customer success, excellent communication and problem-solving skills, and a deep understanding of SAP BTP, we encourage you to apply for this exciting opportunity. Join our dynamic team and help drive the success of our customers in the Northeast region!

1. Build and maintain strong relationships with customers in the Northeast region.
2. Understand and analyze customers' business needs and provide tailored solutions using SAP BTP.
3. Serve as a trusted advisor and partner to customers, ensuring their success with SAP BTP.
4. Act as the main point of contact for customers, addressing any inquiries or concerns promptly and effectively.
5. Collaborate with internal teams to identify and resolve customer issues and improve overall customer satisfaction.
6. Develop and deliver customer success plans, including regular check-ins and progress reports.
7. Keep up-to-date with the latest developments and updates in SAP BTP to effectively advise customers.
8. Conduct regular trainings and workshops to educate customers on the capabilities and benefits of SAP BTP.
9. Proactively identify opportunities for upselling and cross-selling to drive revenue growth.
10. Analyze customer data and provide insights and recommendations for improving their experience with SAP BTP.
11. Stay informed about industry trends and competition in the Northeast region to better serve customers.
12. Travel to customer sites as needed to provide in-person support and build stronger relationships.
13. Represent SAP at events and conferences to promote our products and services.
14. Maintain accurate and up-to-date records of customer interactions and activities.
15. Continuously strive to meet and exceed customer satisfaction goals and metrics.

According to JobzMall, the average salary range for a SAP BTP Customer Success Partner - Northeast Region in Newtown Square, PA 19073, USA is $150,000 to $200,000 per year. This may vary depending on the specific company, level of experience, and other factors.

SAP is a multinational software company based in Walldorf, Baden-Württemberg. It develops enterprise software to manage business operations and customer relations. The company is the world's leading enterprise resource planning (ERP) software vendor.