SAP Basis Consultant /Digital Customer Engagement Manager
Are you a highly skilled and driven professional with a passion for SAP technology and customer engagement? Look no further! SAP is currently seeking a dynamic and experienced individual to join our team as a SAP Basis Consultant/Digital Customer Engagement Manager. In this role, you will play a critical role in the success of our clients by providing expert guidance and support on SAP Basis services and digital customer engagement strategies. We are searching for candidates who possess a strong technical background, excellent communication skills, and a customer-centric mindset. If you are ready to take your career to the next level and make a significant impact in the world of SAP, we want to hear from you!
- Provide expert guidance and support to clients on SAP Basis services and digital customer engagement strategies.
- Serve as a key point of contact for clients, building and maintaining strong relationships to ensure customer satisfaction.
- Conduct thorough analysis and assessment of client needs to develop effective solutions and strategies.
- Collaborate with cross-functional teams to deliver high-quality services and solutions to clients.
- Stay up-to-date on the latest SAP technologies and industry trends to provide innovative and cutting-edge solutions.
- Proactively identify and address potential issues or roadblocks and provide timely resolutions.
- Develop and deliver presentations, training, and workshops to educate clients on SAP technology and best practices.
- Monitor and track project progress, ensuring timely completion and meeting of project goals and objectives.
- Provide technical support and troubleshooting for clients, including on-call support as needed.
- Continuously evaluate and improve processes, systems, and procedures to maximize efficiency and effectiveness.
- Maintain accurate and detailed documentation of projects, processes, and client interactions.
- Act as a mentor and leader for junior team members, providing guidance and coaching as needed.
- Collaborate with sales and marketing teams to identify and pursue new business opportunities.
- Represent SAP at industry events and conferences to promote our services and solutions.
- Adhere to all company policies, procedures, and ethical standards.
Strong Understanding Of Sap Basis: A Qualified Candidate For This Position Should Have A Deep Understanding Of Sap Basis, Including System Administration, Performance Tuning, And Troubleshooting. They Should Also Have Experience With Sap Hana And Other Relevant Sap Technologies.
Digital Customer Engagement Experience: As A Digital Customer Engagement Manager, The Candidate Should Have A Strong Track Record Of Successfully Engaging With Customers Through Digital Channels, Such As Social Media, Email Campaigns, And Online Communities. They Should Also Have Experience With Customer Relationship Management (Crm) Systems.
Project Management Skills: This Role Will Involve Managing Projects Related To Sap Basis And Digital Customer Engagement. A Qualified Candidate Should Have Excellent Project Management Skills, Including The Ability To Define Project Scope, Set Timelines, And Manage Resources Effectively.
Strong Communication Skills: As A Consultant, The Candidate Will Be Responsible For Communicating With Clients And Internal Teams. They Should Have Excellent Verbal And Written Communication Skills, As Well As The Ability To Present Complex Technical Information In A Clear And Concise Manner.
Knowledge Of Industry Best Practices: Sap Is A Leading Provider Of Enterprise Software, And A Qualified Candidate Should Be Familiar With Industry Best Practices And Trends Related To Sap Basis And Digital Customer Engagement. They Should Also Be Proactive In Staying Up-To-Date With The Latest Developments In These Areas.
Customer Relationship Management
Communication Skills
Project Management
Data Analysis
Cloud Computing
Team Leadership
Problem-Solving
SAP systems
Technical Proficiency
Business process optimization
Software integration
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
flexibility
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a SAP Basis Consultant /Digital Customer Engagement Manager in Chaoyang, China, 100016 is between $80,000 and $120,000 per year. However, this can vary based on the specific company, experience level, and job responsibilities. Some senior-level consultants or managers may earn higher salaries, while entry-level or junior consultants may earn lower salaries. Additionally, bonuses, benefits, and other compensation packages may also impact the overall salary for this role.
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SAP is a multinational software company based in Walldorf, Baden-Württemberg. It develops enterprise software to manage business operations and customer relations. The company is the world's leading enterprise resource planning (ERP) software vendor.
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