Cloud Renewals Executive
"Are you a motivated and results-driven individual looking for an exciting opportunity in the tech industry? As a Cloud Renewals Executive at SAP, you will play a crucial role in driving customer retention and revenue growth through the renewal of cloud contracts. We are seeking a highly organized and customer-focused professional with a strong understanding of cloud technology and sales experience. If you are ready to take on a challenging and rewarding role, apply now and join our dynamic team at SAP."
- Manage and drive the renewal process for cloud contracts to ensure high customer retention and revenue growth.
- Develop and maintain strong relationships with existing customers to understand their needs and effectively communicate the value of renewing their contracts.
- Collaborate with sales and account management teams to identify upsell and cross-sell opportunities during the renewal process.
- Utilize knowledge of cloud technology to effectively communicate the benefits and features of SAP's cloud products and services to customers.
- Meet or exceed renewal targets and quotas set by management.
- Conduct thorough account analysis and forecasting to identify potential risks and develop strategies to mitigate them.
- Proactively identify and address customer concerns and objections to ensure successful renewals.
- Work closely with the legal and finance teams to ensure timely and accurate contract renewals.
- Stay updated on industry trends and competitive landscape to effectively position SAP's cloud solutions in the market.
- Maintain accurate and up-to-date records of customer interactions and renewal activities in the company's CRM system.
- Provide regular updates and reports to management on renewal performance and forecast.
- Continuously strive to improve renewal processes and procedures to increase efficiency and customer satisfaction.
- Represent SAP in a professional and positive manner at industry events and conferences.
- Collaborate with marketing teams to develop and execute strategies for customer retention and renewal campaigns.
- Act as a subject matter expert on SAP's cloud products and services, and provide training and support to colleagues as needed.
In-Depth Knowledge Of Cloud Computing And Subscription-Based Business Models: A Cloud Renewals Executive At Sap Should Possess A Strong Understanding Of Cloud Computing And The Saas Business Model, As Well As The Ability To Effectively Communicate The Value Of Subscription Renewals To Customers.
Sales And Negotiation Skills: This Role Requires A Strong Sales Background And The Ability To Negotiate Effectively With Customers To Drive Renewal Rates And Revenue Growth. A Successful Candidate Should Have A Proven Track Record Of Meeting Or Exceeding Renewal Targets.
Customer Relationship Management: A Cloud Renewals Executive Should Have Exceptional Customer Relationship Management Skills, With The Ability To Build And Maintain Strong Relationships With Customers And Stakeholders. This Includes Understanding The Customer's Business Needs And Effectively Addressing Any Concerns Or Issues That May Arise During The Renewal Process.
Analytical And Problem-Solving Skills: This Role Involves Analyzing Data And Trends To Identify Opportunities For Revenue Growth And Mitigate Churn Risk. A Successful Candidate Should Have Strong Analytical Skills And The Ability To Think Critically To Identify And Solve Problems.
Team Collaboration And Leadership: The Role Of A Cloud Renewals Executive At Sap Requires Working Closely With Cross-Functional Teams, Such As Sales, Marketing, And Customer Success. Therefore, Experience In Collaborating And Leading Teams Is Essential For Success In This Role. The Candidate Should Also Have Excellent Communication And Interpersonal Skills To Effectively Engage With Internal And External Stakeholders.
Contract Management
Account Management
Negotiation skills
Forecasting
Revenue growth
Customer relationships
Upselling
Sales Strategy
Cross-Selling
Cloud Solutions
Renewal Process
Communication
Conflict Resolution
Leadership
creativity
Critical thinking
Attention to detail
Teamwork
Adaptability
Problem-Solving
Time-Management
According to JobzMall, the average salary range for a Cloud Renewals Executive in Newtown Square, PA 19073, USA is between $80,000 to $120,000 per year. This range can vary depending on factors such as experience, skills, and the specific company the individual is working for.
Apply with Video Cover Letter Add a warm greeting to your application and stand out!
SAP is a multinational software company based in Walldorf, Baden-Württemberg. It develops enterprise software to manage business operations and customer relations. The company is the world's leading enterprise resource planning (ERP) software vendor.
Get interviewed today!
JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.
Get Started