SAP

Application Root Causes Analysis - IT Technology Services Senior Specialist

SAP
Budapest, Hungary
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to SAP, the global leader in enterprise software solutions. We are seeking a highly skilled and motivated individual to join our team as an Application Root Causes Analysis - IT Technology Services Senior Specialist. In this role, you will be responsible for identifying and analyzing the root causes of application issues and providing effective solutions to ensure the smooth functioning of our clients' IT technology services. If you have a strong technical background, excellent problem-solving skills, and a passion for driving continuous improvement, then we want to hear from you. Join us in shaping the future of IT technology services at SAP.

  1. Identify and analyze root causes of application issues for clients' IT technology services.
  2. Develop effective and efficient solutions to resolve identified root causes.
  3. Collaborate with cross-functional teams to implement solutions and ensure smooth functioning of IT technology services.
  4. Utilize technical expertise to troubleshoot and resolve complex application issues.
  5. Conduct thorough investigations and provide detailed reports on root causes and recommended solutions.
  6. Develop and maintain a deep understanding of SAP's enterprise software solutions and their functionality.
  7. Stay up-to-date with industry trends and advancements in IT technology services to continuously improve processes and systems.
  8. Act as a subject matter expert and provide guidance and support to junior team members.
  9. Communicate and collaborate effectively with clients and internal stakeholders to gather information and provide timely updates on issue resolution.
  10. Proactively identify potential issues and implement preventive measures to avoid future disruptions to IT technology services.
  11. Participate in continuous improvement initiatives to enhance the overall efficiency and effectiveness of the root cause analysis process.
  12. Adhere to company policies and procedures, as well as industry standards and best practices.
  13. Maintain accurate documentation and records of root cause analysis and resolution processes.
  14. Represent SAP in a professional manner and promote the company's values and culture.
  15. Continuously strive towards delivering exceptional customer service and satisfaction.
Where is this job?
This job is located at Budapest, Hungary
Job Qualifications

  • Extensive Technical Knowledge And Experience In It Technology Services, Including Proficiency In Various Programming Languages, Database Management, And System Design.

  • Strong Analytical And Problem-Solving Skills, With The Ability To Conduct Thorough Root Cause Analysis To Identify And Resolve Complex Issues Within Application Systems.

  • Proven Track Record Of Successfully Managing And Implementing Large-Scale It Projects, With A Focus On Identifying And Addressing Underlying Causes Of System Failures And Performance Issues.

  • Excellent Communication And Collaboration Skills, With The Ability To Work Closely With Cross-Functional Teams And Effectively Communicate Technical Information To Non-Technical Stakeholders.

  • In-Depth Understanding Of Industry Best Practices And Emerging Technologies In The It Services Sector, With The Ability To Stay Updated On Latest Trends And Incorporate Them Into The Analysis And Resolution Process.

Required Skills

  • Process Improvement

  • Communication Skills

  • Data Analysis

  • Time Management

  • Attention to detail

  • Incident Management

  • Critical Thinking

  • Data Interpretation

  • Problem-Solving

  • Technical Troubleshooting

  • Root cause identification

Soft Skills

  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Networking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Application Root Causes Analysis - IT Technology Services Senior Specialist in Budapest, Hungary is between 8,400,000 HUF and 11,500,000 HUF per year. This is equivalent to approximately $29,000 USD to $39,500 USD per year. However, the actual salary may vary depending on the individual's qualifications, experience, and the specific company they work for.

Additional Information
SAP is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesHungarian
Job PostedApril 14th, 2025
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About SAP

SAP is a multinational software company based in Walldorf, Baden-Württemberg. It develops enterprise software to manage business operations and customer relations. The company is the world's leading enterprise resource planning (ERP) software vendor.

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