Santander Bank N.A

Consumer Insights Intern

Santander Bank N.A

Boston, MA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Santander Bank N.A is looking for a qualified Consumer Insights Intern to join our team and help us gain a better understanding of our customers’ needs. In this role, you will be responsible for conducting research and providing insights to help shape our marketing and product strategies.To be successful in this role, you should have excellent research and analytical skills, as well as a strong understanding of consumer behavior. You should also possess excellent written and verbal communication skills and have a passion for uncovering customer needs.If you’re excited by the opportunity to help shape our customer experience and think you have what it takes, please apply today!

Responsibilities:

  1. Conduct research to gain an understanding of customers’ needs and behaviors.
  2. Analyze customer data to identify trends and insights.
  3. Create reports outlining research findings and conclusions.
  4. Provide feedback on marketing and product strategies.
  5. Collaborate with other teams to ensure customer initiatives are effectively communicated.
  6. Develop presentations to present research findings to stakeholders.
  7. Monitor customer feedback and update reports accordingly.
  8. Maintain a strong understanding of the latest consumer trends and insights.
  9. Assist in the development of customer surveys and other research tools.
  10. Stay up-to-date with industry and market trends.
Where is this job?
This job is located at Boston, MA, USA
Job Qualifications
  • Excellent Communication Skills

  • Detail-Oriented And Organized

  • Ability To Work Independently And In A Team Environment

  • Analytical And Problem-Solving Abilities

  • Proficiency In Ms Office Suite

  • Knowledge Of Consumer Research Techniques

  • Experience With Survey Design And Data Analysis

  • Knowledge Of The Banking Industry

Required Skills
  • Business Analysis

  • Data Analysis

  • Communication

  • Market Research

  • Presentation skills

  • Database Management

  • Quantitative Analysis

  • Data Visualization

  • Report Writing

  • Data Mining

  • Qualitative Analysis

  • survey design

  • Competitive analysis

  • Customer analysis

  • Insights Generation

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • self-motivation

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Consumer Insights Intern in Boston, MA, USA is $14 to $20 per hour. This range can vary depending on the company, the experience of the individual, and the specific job duties.

Additional Information
Santander Bank N.A is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 16th, 2023
Apply BeforeJuly 8th, 2026
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About Santander Bank N.A

Santander Bank, N. A., formerly Sovereign Bank, is a wholly owned subsidiary of Spanish Santander Group. Santander Bank, N.A. is one of the country’s largest retail and commercial banks with more than $79 billion in assets. The bank got its start in Spain, but has been serving customers in the Northeast since 2013.

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