Consumer and Digital Transformation Intern

Santander Bank N.A is looking for a talented and innovative individual to join our team as a Consumer and Digital Transformation Intern. This is a great opportunity to gain experience in the financial services industry by working with a premier institution, while making an impact on the customer experience.To be successful in this role, you must be a self-starter with strong problem-solving skills, have excellent communication and organizational abilities, and possess a passion for digital transformation. Additionally, an understanding of the consumer banking industry is highly desirable, and a demonstrated ability to work in a fast-paced environment is essential.If this sounds like the perfect opportunity for you, we look forward to hearing from you!

Responsibilities:

1. Collaborate with members of the consumer banking team to drive digital transformation initiatives.
2. Develop innovative solutions to improve customer experience.
3. Analyze consumer banking industry trends and identify opportunities for improvement.
4. Create presentations and materials to support new initiatives.
5. Assist with the development and testing of new customer-facing systems.
6. Monitor customer feedback and use data to recommend improvements to customer experience.
7. Troubleshoot customer issues and provide timely resolutions.
8. Work closely with the digital transformation team to ensure successful implementation of new technologies.
9. Participate in regular meetings to discuss customer feedback and progress on digital transformation initiatives.
10. Assist with general administrative tasks as needed.

According to JobzMall, the average salary range for a Consumer and Digital Transformation Intern in Boston, MA, USA is $11.00 to $18.00 per hour. This range varies depending on the company, experience level, and other factors.

Santander Bank, N. A., formerly Sovereign Bank, is a wholly owned subsidiary of Spanish Santander Group. Santander Bank, N.A. is one of the country’s largest retail and commercial banks with more than $79 billion in assets. The bank got its start in Spain, but has been serving customers in the Northeast since 2013.