Samsung Electronics

Senior Specialist, Service Readiness

Samsung Electronics

Ridgefield Park, NJ, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

At Samsung Electronics, we're looking for a Senior Specialist, Service Readiness to join our team and take on a critical role in the business. Our ideal candidate must have a passion for problem solving, a drive for success, and the ability to work in a fast-paced, team-oriented environment. This position requires a strong combination of technical and business skills. We're looking for a detail-oriented person with excellent communication, organizational, and customer service skills. The ideal candidate must also have a solid understanding of IT service management concepts, principles, and processes. The Senior Specialist, Service Readiness will play a key role in driving service and process improvement initiatives and ensuring successful adoption of new service and process changes. The successful candidate will be responsible for developing and defining process standards, managing change and communication plans, and providing leadership in process improvement, service level tracking and reporting. If you have the qualifications and experience, and are looking for a challenging and rewarding career opportunity, we would love to hear from you!

Where is this job?
This job is located at Ridgefield Park, NJ, USA
Job Qualifications
  • Excellent Communication Skills

  • Problem Solving Skills

  • Ability To Prioritize Tasks

  • Strong Technical Skills

  • Ability To Work With Multiple Stakeholders

  • Proven Ability To Lead Change Initiatives

  • Experience With It Service Management Tools

  • Knowledge Of Itil

Required Skills
  • Infrastructure

  • Security

  • Networking

  • Communication

  • Management

  • Leadership

  • Technical

  • Collaboration

  • Facilitation

  • Analytical

  • Problem-Solving

  • Organizational

  • Interpersonal

  • service

  • Project

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • flexibility

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Senior Specialist, Service Readiness in Ridgefield Park, NJ, USA is between $73,000 and $95,000 per year. This range is based on the salaries reported by users and anonymous employees of the company.

Additional Information
Samsung Electronics is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 23rd, 2023
Apply BeforeSeptember 18th, 2025
This job posting is from a verified source. 
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About Samsung Electronics

Samsung Electronics Co., Ltd. engages in the manufacturing and selling of electronics and computer peripherals. The company operates its business through following business divisions: Consumer Electronics, Information Technology & Mobile Communications and Device Solutions. The Consumer Electronics business division provides cable television, monitor, printer, air-conditioners, refrigerators, washing machines, and medical devices. The Information Technology & Mobile Communications business division offers handheld products, communication systems, computers, and digital cameras. The Device Solutions business division comprises of memory, system large scale integrated circuit and light emitting diode.

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