
Senior Specialist, Service Readiness
At Samsung Electronics, we're looking for a Senior Specialist, Service Readiness to join our team and take on a critical role in the business. Our ideal candidate must have a passion for problem solving, a drive for success, and the ability to work in a fast-paced, team-oriented environment. This position requires a strong combination of technical and business skills. We're looking for a detail-oriented person with excellent communication, organizational, and customer service skills. The ideal candidate must also have a solid understanding of IT service management concepts, principles, and processes. The Senior Specialist, Service Readiness will play a key role in driving service and process improvement initiatives and ensuring successful adoption of new service and process changes. The successful candidate will be responsible for developing and defining process standards, managing change and communication plans, and providing leadership in process improvement, service level tracking and reporting. If you have the qualifications and experience, and are looking for a challenging and rewarding career opportunity, we would love to hear from you!
Excellent Communication Skills
Problem Solving Skills
Ability To Prioritize Tasks
Strong Technical Skills
Ability To Work With Multiple Stakeholders
Proven Ability To Lead Change Initiatives
Experience With It Service Management Tools
Knowledge Of Itil
Infrastructure
Security
Networking
Communication
Management
Leadership
Technical
Collaboration
Facilitation
Analytical
Problem-Solving
Organizational
Interpersonal
service
Project
Communication
Leadership
Time management
Interpersonal Skills
creativity
Organization
flexibility
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Senior Specialist, Service Readiness in Ridgefield Park, NJ, USA is between $73,000 and $95,000 per year. This range is based on the salaries reported by users and anonymous employees of the company.
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Samsung Electronics Co., Ltd. engages in the manufacturing and selling of electronics and computer peripherals. The company operates its business through following business divisions: Consumer Electronics, Information Technology & Mobile Communications and Device Solutions. The Consumer Electronics business division provides cable television, monitor, printer, air-conditioners, refrigerators, washing machines, and medical devices. The Information Technology & Mobile Communications business division offers handheld products, communication systems, computers, and digital cameras. The Device Solutions business division comprises of memory, system large scale integrated circuit and light emitting diode.

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