B2B Key Account Manager

Greetings! Are you a motivated and results-driven individual with a passion for building strong relationships with clients? Do you have experience in managing key accounts in the B2B sector? If yes, then we have an exciting opportunity for you at Samsung Electronics. We are looking for a dynamic and experienced B2B Key Account Manager to join our team and drive business growth through effective management of our key clients. In this role, you will be responsible for developing and maintaining strong partnerships with our key accounts, understanding their business needs, and providing them with innovative solutions. If you have excellent communication skills, a customer-centric approach, and a proven track record in B2B account management, we would love to hear from you. Join us at Samsung Electronics and be a part of a global leader in technology.

1. Develop and maintain strong partnerships with key accounts in the B2B sector.
2. Understand the business needs of key clients and provide them with innovative solutions.
3. Drive business growth through effective management of key accounts.
4. Build and maintain positive relationships with key decision-makers and stakeholders.
5. Identify new business opportunities and potential clients within the B2B sector.
6. Create and implement strategic account plans to achieve sales targets and objectives.
7. Collaborate with cross-functional teams to ensure the delivery of high-quality products and services to key accounts.
8. Monitor market trends, competitor activities, and customer feedback to identify areas for improvement and growth.
9. Act as the primary point of contact for key accounts, addressing any issues or concerns in a timely and professional manner.
10. Provide regular updates and reports to upper management on the performance of key accounts and any potential risks or opportunities.
11. Maintain accurate records of all interactions and communications with key clients.
12. Continuously strive to improve customer satisfaction and retention rates.
13. Represent the company at industry events, conferences, and networking opportunities.
14. Stay updated on industry trends, developments, and best practices in B2B account management.
15. Collaborate with the marketing team to develop targeted strategies and campaigns for key accounts.
16. Train and mentor junior account managers to ensure a high level of performance and productivity.
17. Adhere to company policies and procedures, as well as ethical standards, in all interactions with clients.
18. Continuously seek opportunities to upsell and cross-sell products and services to key accounts.
19. Maintain a deep understanding of Samsung Electronics' products, services, and competitive advantages.
20. Demonstrate a customer-centric approach and strive to provide exceptional service to key accounts.

According to JobzMall, the average salary range for a B2B Key Account Manager is between $60,000 to $120,000 per year. This can vary depending on factors such as location, company size, and experience. Additionally, bonuses and commission may also be included in the overall compensation package.

Samsung Electronics Co., Ltd. engages in the manufacturing and selling of electronics and computer peripherals. The company operates its business through following business divisions: Consumer Electronics, Information Technology & Mobile Communications and Device Solutions. The Consumer Electronics business division provides cable television, monitor, printer, air-conditioners, refrigerators, washing machines, and medical devices. The Information Technology & Mobile Communications business division offers handheld products, communication systems, computers, and digital cameras. The Device Solutions business division comprises of memory, system large scale integrated circuit and light emitting diode.