Sam's Club

Personal Shopper

Sam's Club

Des Moines, IA, USA
Full-TimeDepends on ExperienceMid-LevelHigh school or equivalent
Job Description

Are you a retail-savvy individual with a keen eye for fashion and a passion for customer service? Look no further, because Sam's Club is seeking a talented Personal Shopper to join our team! As a Personal Shopper, you will have the opportunity to provide personalized shopping experiences for our valued members, helping them find the perfect products to meet their needs. We are looking for someone who is friendly, organized, and has a strong knowledge of retail trends and styles. If this sounds like you, read on to learn more about this exciting opportunity!

  1. Provide exceptional customer service by greeting and assisting members with their shopping needs.
  2. Utilize knowledge of retail trends and fashion to curate personalized shopping experiences for members.
  3. Maintain a friendly and approachable demeanor to ensure a positive shopping experience for all members.
  4. Keep up-to-date with current and upcoming product offerings, as well as promotions and sales.
  5. Assist members with finding products and providing recommendations based on their individual preferences.
  6. Utilize strong organizational skills to process and fulfill member orders efficiently.
  7. Ensure accuracy in product selection and order fulfillment.
  8. Communicate effectively with members to understand their needs and provide exceptional service.
  9. Collaborate with team members to maintain a clean and organized shopping environment.
  10. Adhere to all company policies and procedures, including safety and security measures.
  11. Continuously seek opportunities to improve the personal shopping experience for members.
  12. Assist with inventory management and restocking of products.
  13. Handle cash and credit transactions accurately and efficiently.
  14. Stay knowledgeable about Sam's Club membership benefits and assist members with signing up for memberships.
  15. Handle member complaints and concerns in a professional and timely manner.
  16. Meet or exceed personal and team sales goals.
  17. Maintain a high level of professionalism and represent the Sam's Club brand positively at all times.
Where is this job?
This job is located at Des Moines, IA, USA
Job Qualifications
  • Extensive Knowledge Of Sam's Club Products And Services: A Personal Shopper At Sam's Club Should Have A Deep Understanding Of The Store's Products And Services, Including The Different Membership Options, Pricing, And Promotions. This Knowledge Will Allow Them To Make Informed Recommendations To Customers And Provide Excellent Service.

  • Strong Customer Service Skills: Personal Shoppers At Sam's Club Must Possess Excellent Customer Service Skills To Ensure A Positive Shopping Experience For Members. This Includes Being Friendly, Approachable, And Able To Anticipate And Meet The Needs Of Customers.

  • Excellent Communication And Interpersonal Skills: A Personal Shopper Should Be An Effective Communicator, Both Verbally And In Writing. They Should Also Have Strong Interpersonal Skills To Build And Maintain Relationships With Customers And Colleagues.

  • Organizational And Time Management Abilities: Personal Shoppers Must Be Highly Organized And Able To Manage Their Time Effectively. They Will Be Responsible For Juggling Multiple Tasks, Such As Fulfilling Online Orders, Assisting Customers In-Store, And Maintaining Inventory, So Strong Organizational Skills Are Essential.

  • Previous Retail Or Sales Experience: While Not Always Required, Previous Experience In Retail Or Sales Can Be Beneficial For A Personal Shopper At Sam's Club. This Experience Can Help Them Understand Customer Needs, Handle Different Types Of Products, And Provide Excellent Service To Members.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • Attention to detail

  • Organizational Skills

  • customer service

  • Teamwork

  • Sales Experience

  • Problem-Solving

  • Negotiating

  • Adapt

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Organization

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Personal Shopper in Des Moines, IA, USA is between $30,000 and $50,000 per year. However, this can vary depending on factors such as experience, qualifications, and the specific employer. Some Personal Shoppers may earn higher salaries if they work for high-end retailers or have a large client base. On the other hand, those just starting out in the field may earn lower salaries until they gain more experience and build a strong client base.

Additional Information
Sam's Club is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 17th, 2024
Apply BeforeMay 22nd, 2025
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About Sam's Club

Sam's West, Inc. (doing business as Sam's Club) is an American chain of membership-only retail warehouse clubs owned and operated by Walmart Inc., founded in 1983 and named after Walmart founder Sam Walton. Sam's Club operates 600 membership warehouse clubs in the United States in 44 states, Puerto Rico and the U.S Virgin Islands.

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