Sam's Club

Personal Shopper

Sam's Club

Columbus, OH, USA
Full-TimeDepends on ExperienceMid-LevelHigh school or equivalent
Job Description

Welcome to Sam's Club, where we pride ourselves on providing exceptional shopping experiences for our members. As a Personal Shopper, you will have the opportunity to make a positive impact on our members' lives by assisting them in finding the perfect products for their needs. We are looking for a dynamic and customer-oriented individual who is passionate about delivering top-notch service. If you have a keen eye for detail, excellent communication skills, and a love for helping others, we want you to join our team!

  1. Greet and welcome members to Sam's Club in a friendly and professional manner.
  2. Assist members in finding the products they are looking for and provide recommendations based on their needs.
  3. Ensure that the shopping experience is seamless and efficient for members.
  4. Maintain a thorough understanding of the products and services offered at Sam's Club to effectively assist members.
  5. Utilize effective communication skills to build relationships with members and provide exceptional service.
  6. Proactively seek out opportunities to upsell and cross-sell products to enhance the member's shopping experience.
  7. Keep up-to-date on current promotions, sales, and product knowledge to effectively communicate with members.
  8. Accurately and efficiently process member orders and payments.
  9. Collaborate with team members to maintain a clean and organized work environment.
  10. Handle member inquiries and complaints in a professional and timely manner.
  11. Follow all company policies and procedures, including safety and security protocols.
  12. Continuously strive to meet and exceed sales and service goals.
  13. Attend trainings and workshops to enhance product knowledge and customer service skills.
  14. Maintain a positive and energetic attitude to create a welcoming and enjoyable shopping experience for members.
  15. Embody the company's values of integrity, teamwork, and excellence in all interactions with members and team members.
Where is this job?
This job is located at Columbus, OH, USA
Job Qualifications
  • Excellent Customer Service Skills: A Personal Shopper At Sam's Club Must Have Exceptional Communication And Interpersonal Skills To Provide The Best Shopping Experience For Customers.

  • Strong Product Knowledge: A Personal Shopper Should Have A Thorough Understanding Of The Products Available At Sam's Club And Be Able To Make Recommendations Based On Customer Needs And Preferences.

  • Attention To Detail: As A Personal Shopper, It Is Important To Pay Attention To All The Details Of A Customer's Shopping List To Ensure That All The Desired Items Are Selected And Purchased.

  • Time Management Skills: With Multiple Customers To Assist, A Personal Shopper Must Be Able To Prioritize Tasks Efficiently And Meet Tight Deadlines While Still Providing Excellent Service.

  • Physical Stamina: The Job Of A Personal Shopper At Sam's Club May Require Standing, Walking, And Carrying Heavy Items For An Extended Period, So Physical Stamina Is Essential.

Required Skills
  • Communication Skills

  • Inventory Management

  • Time Management

  • Product knowledge

  • Multitasking

  • Attention to detail

  • customer service

  • Organization

  • Problem-Solving

  • Adapt

  • Sales Techniques

  • Product Recommendations

Soft Skills
  • Communication

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Personal Shopper in Columbus, OH, USA is $33,000 - $45,000 per year. This can vary depending on factors such as experience, location, and the specific employer.

Additional Information
Sam's Club is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 17th, 2024
Apply BeforeMay 10th, 2026
This job posting is from a verified source. 
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About Sam's Club

Sam's West, Inc. (doing business as Sam's Club) is an American chain of membership-only retail warehouse clubs owned and operated by Walmart Inc., founded in 1983 and named after Walmart founder Sam Walton. Sam's Club operates 600 membership warehouse clubs in the United States in 44 states, Puerto Rico and the U.S Virgin Islands.

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