Sam's Club

Merchandise and Stocking Associate

Sam's Club

Charlotte, NC, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Sam's Club, where we believe in providing our members with quality merchandise at competitive prices. We are currently seeking a dedicated Merchandise and Stocking Associate to join our team and help us maintain our high standards of excellence. As a Merchandise and Stocking Associate, you will play a crucial role in ensuring that our shelves are always fully stocked and our members have access to the products they need. If you are a detail-oriented individual with a strong work ethic and a passion for customer service, we would love to have you on our team.

  1. Maintain inventory levels: The Merchandise and Stocking Associate will be responsible for monitoring and maintaining the inventory levels of all products in the store. This includes restocking shelves, checking for expired products, and ordering new inventory as needed.
  2. Ensure product quality: It is the responsibility of the Merchandise and Stocking Associate to inspect all products before placing them on the shelves to ensure they meet our high standards of quality. This includes checking for damages, expiration dates, and proper labeling.
  3. Stock shelves: The primary responsibility of the Merchandise and Stocking Associate is to stock shelves with products in a timely and organized manner. This includes properly displaying products, facing shelves, and ensuring that all products are easily accessible for our members.
  4. Maintain store appearance: The Merchandise and Stocking Associate will be responsible for keeping the store clean and organized. This includes sweeping and mopping the sales floor, organizing displays, and removing any trash or debris.
  5. Provide excellent customer service: As a member-facing position, the Merchandise and Stocking Associate will be expected to provide excellent customer service to our members. This includes answering any questions they may have, helping them locate products, and assisting with any issues or concerns they may have.
  6. Collaborate with team members: The Merchandise and Stocking Associate will work closely with other team members, including cashiers, managers, and other associates, to ensure a smooth and efficient operation. This may include assisting with customer service, restocking products, and other tasks as needed.
  7. Follow safety protocols: It is the responsibility of the Merchandise and Stocking Associate to follow all safety protocols and procedures to ensure a safe working environment for themselves and their fellow team members.
  8. Meet productivity goals: The Merchandise and Stocking Associate will be expected to meet productivity goals set by the management team. This includes efficiently stocking shelves, completing tasks in a timely manner, and maintaining a high level of accuracy.
  9. Stay informed
Where is this job?
This job is located at Charlotte, NC, USA
Job Qualifications
  • Experience In Retail Or Customer Service: Candidates For A Merchandise And Stocking Associate Position Should Have Prior Experience Working In A Retail Environment Or Providing Customer Service. This Will Demonstrate An Understanding Of Customer Needs And An Ability To Work In A Fast-Paced, Customer-Facing Role.

  • Strong Organizational Skills: As A Merchandise And Stocking Associate, The Ability To Effectively Organize And Stock Products Is Crucial. Candidates Should Have Experience With Inventory Management And Be Able To Maintain Proper Product Levels And Displays.

  • Physical Stamina And Ability To Lift Heavy Objects: This Role Involves Physical Labor, Including Lifting And Moving Heavy Boxes And Merchandise. Candidates Should Have The Physical Stamina And Strength To Perform These Tasks Safely And Effectively.

  • Attention To Detail: Maintaining Accurate Inventory Levels And Ensuring Products Are Properly Stocked And Displayed Requires A High Level Of Attention To Detail. Candidates Should Be Able To Follow Instructions And Pay Close Attention To Product Placement And Labeling.

  • Team Player Mentality: The Merchandise And Stocking Associate Will Work Closely With Other Team Members To Ensure The Store Is Clean, Organized, And Well-Stocked. Candidates Should Be Able To Communicate Effectively And Work Well With Others In A Team Environment.

Required Skills
  • Inventory Management

  • Time Management

  • Attention to detail

  • customer service

  • Teamwork

  • Order Fulfillment

  • Forklift operation

  • Merchandising strategy

  • retail operations

  • Product placement

  • Stock Organization

Soft Skills
  • Communication

  • Conflict Resolution

  • Customer Service

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Merchandise and Stocking Associate in Charlotte, NC, USA is between $10-$14 per hour. This can vary depending on the specific company and job experience of the individual. Some higher-paying retail stores in the area may offer salaries closer to $15-$18 per hour for this position.

Additional Information
Sam's Club is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 9th, 2024
Apply BeforeMay 10th, 2026
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About Sam's Club

Sam's West, Inc. (doing business as Sam's Club) is an American chain of membership-only retail warehouse clubs owned and operated by Walmart Inc., founded in 1983 and named after Walmart founder Sam Walton. Sam's Club operates 600 membership warehouse clubs in the United States in 44 states, Puerto Rico and the U.S Virgin Islands.

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