Welcome to the Sam's Club team! We are on the lookout for a dedicated and driven individual to take on the role of Member Team Lead. As a Member Team Lead, you will have the opportunity to lead and motivate a team of associates while providing our valued members with exceptional service. We are seeking someone with strong leadership qualities, a passion for customer service, and a desire to make a positive impact on our members' shopping experience. If you are a natural leader with a passion for retail, we encourage you to apply for this rewarding opportunity.
- Lead and oversee a team of associates to ensure exceptional customer service is provided to all members.
- Create and maintain a positive and welcoming environment for both team members and members.
- Train and develop team members on company policies, procedures, and best practices.
- Monitor team performance and provide coaching and feedback to improve performance.
- Set and achieve sales targets and goals for the team.
- Collaborate with other departmental leaders to ensure smooth and efficient operations.
- Resolve any member complaints or concerns in a timely and professional manner.
- Stay up-to-date on product knowledge and promotions to effectively assist members with their shopping needs.
- Conduct team meetings and communicate important updates and information to team members.
- Ensure compliance with all company policies and procedures, as well as safety and security protocols.
- Maintain accurate records and reports related to team performance and member feedback.
- Foster a positive and inclusive team culture that values diversity and promotes teamwork.
- Continuously seek opportunities to improve and enhance the member shopping experience.
- Serve as a role model for team members by demonstrating a strong work ethic, positive attitude, and excellent customer service skills.
- Perform other related duties and responsibilities as assigned.
Previous Leadership Experience: The Ideal Candidate For A Member Team Lead Position Should Have Prior Experience In A Leadership Role, Whether It Be In A Retail Setting Or In A Different Industry. This Shows That They Have The Necessary Skills To Motivate And Guide A Team.
Strong Communication Skills: As A Member Team Lead, The Individual Will Be Responsible For Communicating With Both Team Members And Upper Management. This Requires Excellent Verbal And Written Communication Skills To Effectively Convey Information And Delegate Tasks.
Knowledge Of Retail Operations: A Successful Member Team Lead Should Have A Solid Understanding Of Retail Operations, Including Inventory Management, Sales Techniques, And Customer Service. This Will Help Them Make Informed Decisions And Effectively Manage Their Team.
Ability To Multitask And Prioritize: Sam's Club Is A Fast-Paced Environment, And The Member Team Lead Must Be Able To Handle Multiple Tasks Simultaneously While Staying Organized. This Requires Strong Prioritization Skills To Ensure That The Team Is Meeting All Necessary Goals And Deadlines.
Strong Problem-Solving Skills: In Any Retail Setting, Unexpected Challenges And Issues Can Arise. The Ideal Member Team Lead Should Have The Ability To Think On Their Feet And Come Up With Effective Solutions To Problems That May Arise With Customers, Team Members, Or Operations. This Shows Their Ability To Handle Pressure And Maintain A Positive Attitude In Difficult Situations.
Communication
Sales
Time Management
Team Management
Product knowledge
Organizational Skills
Leadership
Inventory Control
customer service
Quality Control
Collaboration
Problem-Solving
Communication
Conflict Resolution
Leadership
Time management
Interpersonal Skills
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Member Team Lead in Scottsdale, AZ, USA is $50,000 - $60,000 per year. However, this can vary depending on factors such as the company, experience level, and specific job responsibilities. Some Member Team Leads in Scottsdale may earn higher salaries, up to $80,000 or more, while others may earn salaries closer to the lower end of the range. It is important to research the specific company and job before accepting a salary offer.
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Sam's West, Inc. (doing business as Sam's Club) is an American chain of membership-only retail warehouse clubs owned and operated by Walmart Inc., founded in 1983 and named after Walmart founder Sam Walton. Sam's Club operates 600 membership warehouse clubs in the United States in 44 states, Puerto Rico and the U.S Virgin Islands.
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