Member Team Lead

Welcome to Sam's Club! We are a community of individuals dedicated to providing our members with exceptional service and quality products at affordable prices. As a Member Team Lead, you will play a crucial role in leading and motivating a team of associates to ensure our members receive the best shopping experience possible. We are looking for a dynamic and customer-focused individual who is passionate about delivering results and providing outstanding leadership. If you have a proven track record of success in a retail or customer service environment and possess strong interpersonal and communication skills, we would love to have you join our team!

1. Lead and motivate a team of associates to provide exceptional customer service to our members.
2. Ensure that all team members are trained and knowledgeable about our products and services.
3. Create and maintain a positive and welcoming atmosphere for our members.
4. Monitor and analyze team performance to identify areas for improvement and implement strategies for success.
5. Collaborate with other team leads and management to achieve sales and service goals.
6. Set clear expectations and provide regular feedback and coaching to team members.
7. Address and resolve any customer complaints or concerns in a timely and professional manner.
8. Maintain a clean and organized store environment to enhance the shopping experience for our members.
9. Stay up-to-date on industry trends and competitor offerings to make strategic recommendations for improvement.
10. Promote and uphold company values and policies among team members.
11. Foster a positive and inclusive work culture where diversity is valued and respected.
12. Ensure compliance with all safety and security protocols.
13. Assist with scheduling and managing team member time off requests and coverage.
14. Continuously seek out ways to improve processes and procedures for greater efficiency and effectiveness.
15. Represent the company in a professional manner at all times and embody our commitment to exceptional service and quality products.

According to JobzMall, the average salary range for a Member Team Lead in Irving, TX, USA is $40,000 - $60,000 per year. This range can vary depending on factors such as years of experience, specific job responsibilities, and the company's size and industry. Additionally, benefits and bonuses may also be included in the total compensation package.

Sam's West, Inc. (doing business as Sam's Club) is an American chain of membership-only retail warehouse clubs owned and operated by Walmart Inc., founded in 1983 and named after Walmart founder Sam Walton. Sam's Club operates 600 membership warehouse clubs in the United States in 44 states, Puerto Rico and the U.S Virgin Islands.