Member Team Lead

Welcome to Sam's Club, where we strive to provide our members with exceptional service and quality products at affordable prices. We are currently seeking a highly motivated and customer-focused individual to join our team as a Member Team Lead. As a Member Team Lead, you will play a crucial role in leading and supporting our team to ensure that our members have a positive shopping experience. We are looking for someone with strong leadership skills, a passion for customer service, and a drive to succeed. If you are ready to take on a new challenge and be a part of a dynamic team, we would love to hear from you!

1. Lead and motivate team members to provide exceptional customer service to all members.
2. Ensure that all team members are trained and knowledgeable about the products and services offered at Sam's Club.
3. Monitor and manage team performance to ensure efficiency and productivity.
4. Create and maintain a positive and welcoming environment for members and team members alike.
5. Handle member inquiries, complaints, and escalations in a professional and timely manner.
6. Collaborate with other team leads and management to develop and implement strategies to improve member satisfaction.
7. Continuously evaluate and improve processes to streamline operations and enhance the member experience.
8. Delegate tasks and responsibilities to team members to ensure smooth and efficient operations.
9. Conduct regular team meetings and provide ongoing coaching and feedback to team members.
10. Maintain accurate records and reports related to team performance and member feedback.
11. Stay up-to-date on industry trends and best practices to ensure Sam's Club remains competitive in the market.
12. Maintain a safe and clean work environment for both members and team members.
13. Collaborate with other departments, such as merchandising and marketing, to ensure a cohesive and seamless member experience.
14. Act as a brand ambassador for Sam's Club, promoting the company's values and mission to team members and members.
15. Take on additional tasks and projects as assigned by management to support the overall success of the club.

According to JobzMall, the average salary range for a Member Team Lead in Kissimmee, FL, USA is between $40,000 to $60,000 per year. This can vary depending on the specific company, industry, and level of experience. Some companies may also offer additional benefits such as bonuses, healthcare, and retirement plans.

Sam's West, Inc. (doing business as Sam's Club) is an American chain of membership-only retail warehouse clubs owned and operated by Walmart Inc., founded in 1983 and named after Walmart founder Sam Walton. Sam's Club operates 600 membership warehouse clubs in the United States in 44 states, Puerto Rico and the U.S Virgin Islands.