Member Team Lead

Welcome to Sam's Club, where we value teamwork, leadership, and excellent customer service. We are currently seeking a highly motivated and dedicated individual to join our team as a Member Team Lead. This role is perfect for someone who is passionate about leading a team, providing exceptional member experiences, and driving results. As a Member Team Lead, you will have the opportunity to make a positive impact on our members and team members alike. If you have a strong work ethic, excellent communication skills, and a desire to grow and develop with a dynamic company, then we want you on our team.

1. Lead and manage a team of associates to ensure excellent customer service and satisfaction at all times.
2. Set clear expectations and goals for team members and hold them accountable for their performance.
3. Serve as a role model for the team by demonstrating excellent customer service skills and promoting teamwork.
4. Train and onboard new team members, providing them with the necessary tools and knowledge to succeed in their roles.
5. Monitor team performance and provide regular feedback and coaching to help team members improve and grow.
6. Create and maintain a positive and inclusive work environment where team members feel valued and motivated.
7. Collaborate with other team leads and managers to ensure a smooth and efficient operation of the store.
8. Handle and resolve customer complaints and concerns in a timely and professional manner.
9. Monitor and manage inventory levels to ensure adequate stock and minimize waste.
10. Stay up-to-date with product knowledge and promotions to effectively assist and upsell to members.
11. Adhere to all company policies and procedures, including safety and security protocols.
12. Continuously seek opportunities to improve processes and procedures to enhance the member experience and increase efficiency.
13. Conduct regular team meetings to communicate updates, discuss challenges, and recognize team members' achievements.
14. Assist in hiring and evaluating team members to ensure a high-performing and engaged team.
15. Act as a liaison between upper management and team members, providing valuable insights and feedback to improve operations.

According to JobzMall, the average salary range for a Member Team Lead in Las Vegas, NV, USA is between $45,000 and $65,000 per year. However, this can vary depending on factors such as the specific company, the candidate's experience and qualifications, and the industry in which the position is located.

Sam's West, Inc. (doing business as Sam's Club) is an American chain of membership-only retail warehouse clubs owned and operated by Walmart Inc., founded in 1983 and named after Walmart founder Sam Walton. Sam's Club operates 600 membership warehouse clubs in the United States in 44 states, Puerto Rico and the U.S Virgin Islands.