Member Team Lead

Are you a natural leader with a passion for providing exceptional customer service? Do you thrive in a fast-paced, collaborative environment? If so, we have an exciting opportunity for you to join our team as a Member Team Lead at Sam's Club.As a Member Team Lead, you will be responsible for overseeing a team of dedicated associates, ensuring that our members receive the best possible shopping experience. This role requires strong communication, organization, and problem-solving skills, as well as the ability to motivate and develop team members.If you have a proven track record of leadership and a desire to make a positive impact in the retail industry, we encourage you to apply for this role. Join us at Sam's Club and be a part of a dynamic and supportive team dedicated to providing our members with top-notch service.

1. Lead and motivate a team of associates to provide exceptional customer service to all members.
2. Ensure team members are trained and knowledgeable about company policies, procedures, and products.
3. Foster a positive and collaborative work environment for team members.
4. Monitor and assess team performance, providing feedback and coaching as needed.
5. Handle member inquiries and complaints in a timely and professional manner.
6. Work with other team leads and managers to develop and implement strategies for improving member satisfaction and retention.
7. Monitor inventory levels and work with team members to ensure shelves are stocked and organized.
8. Ensure adherence to cash handling and inventory control procedures.
9. Collaborate with other departments to ensure a seamless shopping experience for members.
10. Monitor and enforce safety and security protocols to protect members, employees, and merchandise.
11. Keep up-to-date with industry trends and best practices to continuously improve the member experience.
12. Develop and maintain strong relationships with members and provide personalized service.
13. Create and maintain a positive and welcoming atmosphere for members.
14. Assist with scheduling and coordinating team members' shifts and tasks.
15. Participate in team meetings and provide updates on team performance and member feedback.
16. Identify and address any issues or concerns within the team and work towards finding solutions.
17. Collaborate with management to develop and implement training programs for team members.
18. Set goals and expectations for team members and track progress towards achieving them.
19. Act as a role model for professional behavior and exemplify company values.
20. Encourage and support team members' personal and professional development.

According to JobzMall, the average salary range for a Member Team Lead in Honolulu, HI, USA is $55,000 - $85,000 per year. This may vary depending on the specific company, location, and level of experience.

Sam's West, Inc. (doing business as Sam's Club) is an American chain of membership-only retail warehouse clubs owned and operated by Walmart Inc., founded in 1983 and named after Walmart founder Sam Walton. Sam's Club operates 600 membership warehouse clubs in the United States in 44 states, Puerto Rico and the U.S Virgin Islands.