Sam's Club

Member Specialist

Sam's Club

Lady Lake, FL, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to Sam's Club, where we value our members and their shopping experience above all else. We are currently seeking a highly motivated Member Specialist to join our team and help create a welcoming and inclusive environment for our valued members. As a Member Specialist, you will play a crucial role in providing exceptional customer service and ensuring our members have a positive and seamless shopping experience. If you are a friendly, enthusiastic, and customer-oriented individual with a passion for helping others, we encourage you to apply for this exciting opportunity.

  1. Greet and welcome members as they enter the store, providing a warm and friendly atmosphere.
  2. Assist members with any inquiries or concerns they may have, providing accurate and helpful information.
  3. Build and maintain strong relationships with members, ensuring their overall satisfaction with their shopping experience.
  4. Act as a point of contact for members, addressing any issues or complaints in a timely and professional manner.
  5. Ensure all members are properly checked in and out of the store, following proper procedures and protocols.
  6. Assist members in finding products or services they are looking for, providing recommendations and suggestions as needed.
  7. Proactively engage with members on the sales floor, offering assistance and guidance in their shopping experience.
  8. Maintain a clean and organized store environment, including restocking shelves and organizing merchandise displays.
  9. Keep up-to-date with product knowledge, promotions, and store policies to effectively assist members.
  10. Collaborate with other team members to ensure a seamless and efficient shopping experience for members.
  11. Continuously strive to meet and exceed customer service goals and expectations.
  12. Contribute to a positive and inclusive work environment by fostering teamwork and mutual respect among colleagues.
  13. Attend training and development sessions to improve skills and knowledge related to member service.
  14. Stay up-to-date with industry trends and developments in order to provide the best possible service to members.
  15. Perform other duties and responsibilities as assigned by management.
Where is this job?
This job is located at Lady Lake, FL, USA
Job Qualifications
  • Strong Customer Service Skills: As A Member Specialist, You Will Be Interacting With Members On A Daily Basis. It Is Important To Have Excellent Customer Service Skills To Ensure A Positive Shopping Experience For Members.

  • Knowledge Of Sam's Club Products And Services: A Member Specialist Should Have A Thorough Understanding Of The Products And Services Offered By Sam's Club. This Includes Knowledge Of Membership Benefits, Pricing, And Product Availability.

  • Sales Experience: The Role Of A Member Specialist Involves Promoting And Selling Sam's Club Memberships To Potential Members. Having Experience In Sales And A Proven Track Record Of Meeting Sales Targets Would Be Beneficial For This Position.

  • Communication Skills: Effective Communication Skills Are Essential For A Member Specialist. This Includes Being Able To Communicate Clearly And Professionally With Members, As Well As Working Collaboratively With Team Members And Managers.

  • Attention To Detail: A Member Specialist Is Responsible For Handling Member Inquiries, Processing Membership Applications, And Maintaining Accurate Records. Attention To Detail Is Crucial To Ensure That All Tasks Are Completed Accurately And Efficiently.

Required Skills
  • Inventory Management

  • Communication

  • Sales

  • Time Management

  • Product knowledge

  • Attention to detail

  • customer service

  • Cash Handling

  • Teamwork

  • Organization

  • Problem-Solving

  • Adaptability

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Organizational skills

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Member Specialist in Lady Lake, FL, USA is $30,000 - $35,000 per year. However, this can vary depending on the specific company, experience level, and other factors.

Additional Information
Sam's Club is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 9th, 2025
Apply BeforeJuly 20th, 2025
This job posting is from a verified source. 

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About Sam's Club

Sam's West, Inc. (doing business as Sam's Club) is an American chain of membership-only retail warehouse clubs owned and operated by Walmart Inc., founded in 1983 and named after Walmart founder Sam Walton. Sam's Club operates 600 membership warehouse clubs in the United States in 44 states, Puerto Rico and the U.S Virgin Islands.

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