Welcome to Sam's Club, where we pride ourselves on providing our members with exceptional service and quality products. As a Member Specialist, you will play a crucial role in ensuring our members have a seamless and enjoyable shopping experience. We are seeking an enthusiastic and customer-oriented individual to join our team. If you are a team player with a passion for providing top-notch service, we want you to be a part of our growing family.
- Greet members in a friendly and professional manner as they enter the store
- Assist members with any questions or concerns they may have
- Provide information about membership benefits and services offered at Sam's Club
- Process new membership sign-ups and renewals accurately and efficiently
- Maintain a clean and organized work area
- Handle cash and credit transactions in a timely and accurate manner
- Educate members on current promotions and savings opportunities
- Collaborate with team members to ensure a smooth and efficient shopping experience for members
- Follow all company policies and procedures regarding customer service and member interactions
- Continuously strive to meet and exceed member satisfaction goals
- Handle member complaints and escalate to management when necessary
- Attend training sessions and stay updated on product knowledge and store policies
- Assist with other duties as needed to support the overall success of the store.
Excellent Customer Service Skills: A Member Specialist Should Possess Strong Communication And Interpersonal Skills To Effectively Assist Members And Resolve Any Issues They May Have.
Knowledge Of Sam's Club Policies And Procedures: Candidates Should Have A Thorough Understanding Of The Company's Policies And Procedures To Provide Accurate Information To Members And Ensure Compliance.
Sales And Marketing Experience: As A Member Specialist, The Job May Involve Promoting And Selling Sam's Club Memberships, So Candidates With Previous Experience In Sales And Marketing Would Be Preferred.
Problem-Solving Abilities: The Ability To Think Critically And Find Solutions To Member Inquiries And Concerns Is Essential For A Member Specialist.
Team Player: As A Part Of The Sam's Club Team, A Member Specialist Should Be Able To Work Well With Others And Collaborate Effectively To Ensure A Positive And Efficient Member Experience.
Inventory Management
Communication
Time Management
Product knowledge
Multitasking
Attention to detail
customer service
Cash Handling
Sales Support
Teamwork
Problem-Solving
Adapt
Communication
Leadership
Time management
creativity
flexibility
Attention to detail
Teamwork
Adaptability
Problem-Solving
Empathy
According to JobzMall, the average salary range for a Member Specialist in Garland, TX, USA is typically between $35,000 and $45,000 per year. This range can vary depending on factors such as experience, skills, and the specific company or organization you are working for. Some companies may offer higher salaries or additional benefits, such as bonuses or commissions, for this position. It is also important to note that salary ranges can change over time and may be different in different locations.
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Sam's West, Inc. (doing business as Sam's Club) is an American chain of membership-only retail warehouse clubs owned and operated by Walmart Inc., founded in 1983 and named after Walmart founder Sam Walton. Sam's Club operates 600 membership warehouse clubs in the United States in 44 states, Puerto Rico and the U.S Virgin Islands.
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