Member Specialist

Are you a people person with a passion for providing exceptional customer service? Look no further! Sam's Club is currently seeking a dedicated and friendly individual to join our team as a Member Specialist. As a Member Specialist, you will play a crucial role in creating a positive and welcoming atmosphere for our members. Your main responsibility will be to assist members with their shopping needs, answer questions, and provide product recommendations. If you have excellent communication skills, a strong attention to detail, and a desire to help others, we invite you to apply for this exciting opportunity.

1. Provide exceptional customer service to members by greeting them in a friendly and welcoming manner.
2. Assist members with their shopping needs, including locating products, answering questions, and providing product recommendations.
3. Maintain a thorough knowledge of Sam's Club products and services in order to effectively assist members.
4. Create a positive and inviting atmosphere for members by maintaining a clean and organized work area.
5. Communicate effectively with members and team members, both in person and over the phone, to ensure a smooth and efficient shopping experience.
6. Handle member inquiries and complaints in a professional and timely manner.
7. Utilize problem-solving skills to address member issues and resolve conflicts.
8. Collaborate with team members to ensure all tasks and responsibilities are completed accurately and efficiently.
9. Follow all company policies and procedures to maintain a safe and secure environment for members and team members.
10. Continuously strive to meet and exceed member expectations and provide a memorable shopping experience.
11. Stay up-to-date on current promotions, events, and policies to inform members and assist with their shopping decisions.
12. Maintain a positive and professional attitude at all times while representing Sam's Club.
13. Attend training sessions and meetings to continuously improve customer service skills and product knowledge.
14. Perform additional tasks as assigned by management to support the overall success of the store.

According to JobzMall, the average salary range for a Member Specialist in Elizabethtown, KY, USA is between $35,000 and $45,000 per year. However, this can vary depending on factors such as the specific company, the level of experience and qualifications of the individual, and the overall job market.

Sam's West, Inc. (doing business as Sam's Club) is an American chain of membership-only retail warehouse clubs owned and operated by Walmart Inc., founded in 1983 and named after Walmart founder Sam Walton. Sam's Club operates 600 membership warehouse clubs in the United States in 44 states, Puerto Rico and the U.S Virgin Islands.