Member Specialist

"Are you a customer service superstar with a passion for helping others? Do you thrive in a fast-paced environment and enjoy building relationships with customers? If so, Sam's Club is looking for you to join our team as a Member Specialist! As a Member Specialist, you will be the face of our company, providing exceptional service and support to our valued members. With your strong communication skills and attention to detail, you will assist members with their inquiries, resolve any issues, and promote our club memberships. We are seeking individuals who are energetic, friendly, and dedicated to delivering an outstanding member experience. If you are ready to take your customer service skills to the next level, apply now for this exciting opportunity at Sam's Club!"

1. Provide exceptional and friendly customer service to members at all times.
2. Build strong relationships with members by understanding their needs and providing personalized assistance.
3. Respond promptly and professionally to member inquiries and concerns via phone, email, or in-person.
4. Maintain a thorough understanding of Sam's Club products, services, and promotions to effectively assist members.
5. Assist members with membership sign-ups, renewals, and upgrades.
6. Handle and resolve member complaints and issues in a timely and efficient manner.
7. Promote Sam's Club memberships and services to potential and existing members.
8. Work collaboratively with other team members to ensure a seamless member experience.
9. Keep accurate records of member interactions and transactions.
10. Adhere to all company policies and procedures to maintain a high level of customer satisfaction.
11. Continuously seek opportunities to improve the member experience and provide feedback to management.
12. Stay updated on industry trends and competition to make recommendations for improving member services.
13. Attend training sessions and team meetings to stay informed on new products, services, and policies.
14. Maintain a positive and professional attitude at all times, representing the company in a positive light.
15. Meet and exceed individual and team performance goals set by the company.
16. Maintain a clean and organized work area to provide a comfortable and welcoming environment for members.
17. Continuously strive to enhance personal skills and knowledge to provide the best possible customer service.
18. Assist with other tasks and projects as assigned by management.

According to JobzMall, the average salary range for a Member Specialist in Charlottesville, VA, USA is between $35,000 and $45,000 per year. However, this can vary depending on the specific company, years of experience, and additional skills and qualifications. Some companies may offer higher salaries or additional benefits such as bonuses, commission, and healthcare benefits. It is important to research the specific company and their salary and benefits package when considering a Member Specialist position.

Sam's West, Inc. (doing business as Sam's Club) is an American chain of membership-only retail warehouse clubs owned and operated by Walmart Inc., founded in 1983 and named after Walmart founder Sam Walton. Sam's Club operates 600 membership warehouse clubs in the United States in 44 states, Puerto Rico and the U.S Virgin Islands.