Sam's Club

Member Frontline Cashier

Sam's Club

Decatur, IL, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a friendly and outgoing individual looking for a customer-facing role? Sam's Club is seeking a Member Frontline Cashier to join our team! In this role, you will be the first point of contact for our members, providing exceptional customer service and ensuring a positive shopping experience. Our ideal candidate has a passion for serving others, a positive attitude, and a willingness to learn and grow. If you are ready to be a part of a dynamic and fast-paced environment, we'd love to hear from you!

  1. Greet and welcome members in a friendly and professional manner.
  2. Provide excellent customer service by addressing any questions or concerns and resolving issues in a timely and efficient manner.
  3. Process member transactions accurately and efficiently, including cash, credit, and mobile payments.
  4. Maintain a thorough knowledge of products and services offered and be able to assist members with product inquiries and recommendations.
  5. Keep the front-end area clean, organized, and well-stocked to ensure a positive shopping experience for members.
  6. Upsell and promote membership upgrades and additional services to members.
  7. Ensure compliance with company policies and procedures, including safety and security protocols.
  8. Collaborate with team members to achieve sales goals and provide exceptional member service.
  9. Continuously seek opportunities for personal and professional growth through training and development.
  10. Maintain a positive and professional attitude, even in high-stress situations.
  11. Handle cash and other forms of payment accurately and securely.
  12. Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  13. Maintain a high level of accuracy and attention to detail in all transactions and member interactions.
  14. Follow company guidelines for handling returns, exchanges, and refunds.
  15. Build and maintain strong relationships with members to promote loyalty and increase customer satisfaction.
  16. Adhere to all safety and health regulations and maintain a clean and safe work environment.
  17. Assist with other duties as needed to support the overall operation of the store.
Where is this job?
This job is located at Decatur, IL, USA
Job Qualifications
  • Excellent Customer Service Skills: The Member Frontline Cashier Must Be Able To Provide Exceptional Customer Service To All Members And Guests, Ensuring A Positive Shopping Experience.

  • Strong Cash Handling Abilities: The Candidate Must Have Experience Handling Cash And Credit Transactions Accurately And Efficiently, Including Counting And Balancing Cash Drawers.

  • Attention To Detail: As A Cashier, It Is Crucial To Pay Close Attention To Detail To Ensure All Transactions Are Processed Accurately And All Policies And Procedures Are Followed.

  • Communication Skills: The Member Frontline Cashier Must Possess Strong Communication Skills To Effectively Communicate With Members, Team Members, And Management.

  • Ability To Work In A Fast-Paced Environment: Working At The Front Line Of A Busy Retail Store, The Candidate Must Be Able To Work Quickly And Efficiently, While Maintaining A High Level Of Accuracy. This Requires The Ability To Multitask, Prioritize, And Work Well Under Pressure.

Required Skills
  • Communication

  • Sales

  • Time Management

  • Product knowledge

  • Attention to detail

  • customer service

  • Cash Handling

  • Teamwork

  • Organization

  • Problem-Solving

  • Point-Of-Sale (Pos) System

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Member Frontline Cashier in Decatur, IL, USA is between $21,000 and $27,000 per year. However, this may vary depending on the specific company, job responsibilities, and experience level. It is always best to research the specific job and company to get a more accurate salary estimate.

Additional Information
Sam's Club is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 17th, 2024
Apply BeforeJanuary 14th, 2026
This job posting is from a verified source. 
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About Sam's Club

Sam's West, Inc. (doing business as Sam's Club) is an American chain of membership-only retail warehouse clubs owned and operated by Walmart Inc., founded in 1983 and named after Walmart founder Sam Walton. Sam's Club operates 600 membership warehouse clubs in the United States in 44 states, Puerto Rico and the U.S Virgin Islands.

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