At Sam's Club, we are looking for an experienced and enthusiastic Licensed Optical Manager to join our team! This position is an amazing opportunity to be part of a fast-paced, customer-focused environment where you can make a real difference. The ideal candidate for this position will have a current license in opticianry, excellent customer service skills, and at least 3 years of optical retail management experience. You should be passionate and knowledgeable about optical products and be able to effectively manage a team to ensure excellent service is provided to all customers. The ability to work in a fast-paced environment and make decisions quickly are essential in this role.If you are looking for a challenging and rewarding position with a progressive organization, then this is the right opportunity for you!
Responsibilities:
- Manage and motivate a team of optical professionals while providing excellent customer service.
- Ensure that all optical products are of the highest quality and meet the customers' needs.
- Monitor staff performance and provide regular feedback and training to maximize efficiency and customer satisfaction.
- Develop and implement policies and procedures to ensure the store is running efficiently.
- Ensure all optical services are performed in accordance with industry standards and regulations.
- Resolve customer complaints in a professional and timely manner.
- Maintain accurate records of optical services performed and products sold.
- Monitor inventory levels and order supplies as needed.
- Attend industry events and seminars to stay up to date on new products and trends in the optical industry.
Leadership
Problem-Solving
Customer Service
Analytical
Communication
Retail Management
Organization
Business Acumen
Budgeting
Training
Communication
Sales
Inventory
Scheduling
Leadership
customer service
Merchandising
Compliance
Ordering
Staffing
Administration
Problem-Solving
Dispensing
Communication
Leadership
Problem Solving
Time management
Interpersonal Skills
creativity
Organization
Critical thinking
Teamwork
Adaptability
According to JobzMall, the average salary range for a Licensed Optical Manager in Hickory, NC, USA is $41,000 to $61,000. This range can vary depending on experience, type of employer, and other factors.
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Sam's West, Inc. (doing business as Sam's Club) is an American chain of membership-only retail warehouse clubs owned and operated by Walmart Inc., founded in 1983 and named after Walmart founder Sam Walton. Sam's Club operates 600 membership warehouse clubs in the United States in 44 states, Puerto Rico and the U.S Virgin Islands.

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