We at Sam's Club are in search of an experienced and talented Licensed Optical Manager to join our growing team. As the Licensed Optical Manager, you will be responsible for overseeing all aspects of our optical department, including staff management, daily operations, and customer relations. To be successful in this role, you must have a valid optical license, superior communication and customer service skills, and a passion for providing excellent customer care. You must also be highly organized, detail-oriented, and have the ability to work independently as well as part of a team. If you have the required qualifications and a drive to succeed, we would love to hear from you!
Responsibilities:
- Manage the daily operations of the optical department, including staff management and customer relations.
- Ensure that all staff members are adequately trained and performing their duties in accordance with company policies and procedures.
- Maintain compliance with all relevant optical licensing laws and regulations.
- Respond to customer inquiries and provide excellent customer service.
- Develop and implement strategies to increase customer satisfaction and loyalty.
- Monitor and evaluate the performance of the optical department.
- Oversee inventory management and ordering of optical products.
- Develop and implement marketing strategies to promote the optical department.
- Establish and maintain collaborative relationships with vendors and suppliers.
- Prepare and submit reports as required.
Excellent Customer Service Skills
Strong Interpersonal And Communication Skills
Knowledge Of Optometric Equipment
Knowledge Of Optical Dispensing Laws
Knowledge Of The Optical Industry
Knowledge Of Contact Lens Fitting
Knowledge Of Frame Selection
Ability To Train And Coach Staff
Budgeting
Training
Communication
Sales
Inventory
Scheduling
Multitasking
Leadership
customer service
Merchandising
Compliance
People management
Ordering
Problem-Solving
Profitability
Communication
Conflict Resolution
Leadership
Problem Solving
Time management
Interpersonal Skills
creativity
flexibility
Organizational skills
Teamwork
According to JobzMall, the average salary range for a Licensed Optical Manager in Portland, OR, USA is $36,000 - $46,000 per year. This range may depend on the experience of the applicant, the company they are applying to, and the area they are located in.
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Sam's West, Inc. (doing business as Sam's Club) is an American chain of membership-only retail warehouse clubs owned and operated by Walmart Inc., founded in 1983 and named after Walmart founder Sam Walton. Sam's Club operates 600 membership warehouse clubs in the United States in 44 states, Puerto Rico and the U.S Virgin Islands.

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