
IT Support Specialist
We are looking for an IT Support Specialist to join the team at Sam's Club. Our ideal candidate is a reliable, self-motivated individual with a passion for technology and providing stellar customer service. As the IT Support Specialist, you will be responsible for troubleshooting technical issues, installing and maintaining hardware and software, and providing excellent service to internal and external customers.To be successful in this role, you must have a strong knowledge of computer hardware and software, as well as experience with networking, troubleshooting, and repairing IT-related issues. You must also have excellent communication and customer service skills. In addition, the following qualifications are required: • Bachelor's degree in Information Technology or a related field• 2+ years of IT support experience• Advanced knowledge of Microsoft Windows, Mac OS X, and Linux• Experience with network technologies and protocols• Ability to work with minimal supervision• Ability to handle multiple tasks simultaneously• Excellent customer service and problem-solving skills
Ability To Work Independently And As Part Of A Team
Excellent Communication Skills
Problem-Solving Abilities
Ability To Troubleshoot Hardware And Software Issues
Technical Knowledge Of Hardware And Software
Knowledge Of Windows Systems
Knowledge Of Networking Protocols
Knowledge Of System Security Concepts
Troubleshooting
Incident Management
customer service
ISSUE RESOLUTION
Technical Documentation
Printer setup
Software Installation
Data Backup
Security Management
hardware installation
User Support
Training Delivery
System Maintenance
Network Setup
Connectivity Testing
Communication
Leadership
Negotiation
Problem Solving
Time management
Interpersonal Skills
creativity
Organization
Teamwork
Adaptability
According to JobzMall, the average salary range for a IT Support Specialist in Charlotte, NC, USA is $41,833 to $68,232. The range can vary depending on the type of organization, experience, and certifications of the individual.
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Sam's West, Inc. (doing business as Sam's Club) is an American chain of membership-only retail warehouse clubs owned and operated by Walmart Inc., founded in 1983 and named after Walmart founder Sam Walton. Sam's Club operates 600 membership warehouse clubs in the United States in 44 states, Puerto Rico and the U.S Virgin Islands.

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