Sam's Club

Customer Service Associate

Sam's Club

Charlotte, NC, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

We are looking for a Customer Service Associate to join our team at Sam's Club. Our ideal candidate is an enthusiastic, dedicated individual with a passion for providing exceptional customer service and a desire to help members get the most out of their shopping experience. The successful candidate should have excellent communication skills, a friendly, courteous attitude and a willingness to go above and beyond to meet customer needs.The successful candidate should possess the following qualifications: • High school diploma or equivalent• At least one year of customer service experience• Strong problem-solving and multitasking skills• Proficiency in Microsoft Office Suite• Excellent verbal and written communication• Ability to work independently and collaboratively• Ability to provide excellent customer service in a fast-paced environmentIf you have a passion for customer service, are eager to help members, and have the qualifications listed above, we invite you to apply and join our team!

Where is this job?
This job is located at Charlotte, NC, USA
Job Qualifications
  • Excellent Customer Service Skills

  • Ability To Multitask

  • Strong Communication Skills

  • Knowledge Of Sam's Club Products And Services

  • Ability To Work In A Team Environment

  • Ability To Use A Computer And Pos System

  • Ability To Problem Solve

  • Previous Customer Service Experience

Required Skills
  • Consulting

  • Training

  • Scheduling

  • Listening

  • Interpreting

  • organizing

  • Assisting

  • Recording

  • Problem-Solving

  • Upselling

  • Greeting

  • Collaborating

  • Answering

  • Resolving

  • Explaining

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Critical thinking

  • collaboration

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Customer Service Associate in Charlotte, NC, USA is between $29,000 and $38,000 per year. The exact salary will vary depending on experience, qualifications, and other factors.

Additional Information
Sam's Club is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 9th, 2023
Apply BeforeJune 9th, 2026
This job posting is from a verified source. 
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About Sam's Club

Sam's West, Inc. (doing business as Sam's Club) is an American chain of membership-only retail warehouse clubs owned and operated by Walmart Inc., founded in 1983 and named after Walmart founder Sam Walton. Sam's Club operates 600 membership warehouse clubs in the United States in 44 states, Puerto Rico and the U.S Virgin Islands.

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