Sam's Club

.com Quality Assurance Assoc

Sam's Club

Lithia Springs, GA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to Sam's Club, where we are committed to providing our members with the best shopping experience possible. We are currently seeking a Quality Assurance Associate for our .com division to ensure that our website is running smoothly and providing top-notch service to our online customers. As a member of our team, you will play a crucial role in maintaining the high standards of quality that our members have come to expect. We are looking for an individual who is detail-oriented, analytical, and has a passion for delivering exceptional customer service. If you are a team player who thrives in a fast-paced environment, we would love to have you join us at Sam's Club.

  1. Monitor and maintain the quality and functionality of our website to ensure a seamless and positive shopping experience for our online customers.
  2. Conduct regular testing and analysis to identify and address any issues or bugs on the website.
  3. Collaborate with the development and design teams to implement necessary changes and improvements to the website.
  4. Respond promptly to customer feedback and complaints related to the website, and take necessary actions to resolve any issues.
  5. Develop and implement quality assurance processes and procedures to ensure consistent and efficient performance of the website.
  6. Conduct periodic audits of the website to ensure compliance with company standards and policies.
  7. Stay updated on industry trends and best practices in website quality assurance to continuously improve our services.
  8. Communicate effectively with cross-functional teams to ensure alignment and coordination in maintaining website quality.
  9. Identify potential risks or issues in the website and take proactive measures to mitigate them.
  10. Provide timely and accurate reports on website performance and quality to management.
  11. Train and mentor new team members on quality assurance processes and procedures.
  12. Foster a positive and collaborative work environment within the team to promote productivity and efficiency.
Where is this job?
This job is located at Lithia Springs, GA, USA
Job Qualifications
  • Strong Understanding Of Quality Assurance Processes And Methodologies, With At Least 3 Years Of Experience In A Related Role.

  • Proficiency In Testing And Debugging Software Applications, Including Experience With Automated Testing Tools.

  • Excellent Communication And Collaboration Skills, With The Ability To Work Effectively In A Team Environment.

  • Experience Working With Cross-Functional Teams And Managing Multiple Projects Simultaneously.

  • Knowledge Of Retail Industry And E-Commerce Best Practices, With A Focus On Customer Experience And Satisfaction.

Required Skills
  • Documentation

  • User Acceptance Testing

  • Test Automation

  • Test Planning

  • Quality Control

  • Functional testing

  • Defect tracking

  • regression testing

  • Software testing

  • Bug reporting

  • Cross-Browser Compatibility

Soft Skills
  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Communication Skills

  • Active Listening

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a .com Quality Assurance Assoc in Lithia Springs, GA, USA is $50,000 to $70,000 per year. This can vary depending on the specific company, experience level, and other factors.

Additional Information
Sam's Club is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 9th, 2025
Apply BeforeAugust 19th, 2025
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About Sam's Club

Sam's West, Inc. (doing business as Sam's Club) is an American chain of membership-only retail warehouse clubs owned and operated by Walmart Inc., founded in 1983 and named after Walmart founder Sam Walton. Sam's Club operates 600 membership warehouse clubs in the United States in 44 states, Puerto Rico and the U.S Virgin Islands.

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