.com Quality Assurance Assoc

Welcome to Sam's Club, where we strive to provide top-quality products and services to our valued customers. We are currently seeking a detail-oriented and highly motivated Quality Assurance Associate to join our team and ensure the highest level of quality for our online platform. As a member of our e-commerce team, you will play a critical role in maintaining our reputation for excellence and customer satisfaction. If you have a strong attention to detail and a passion for delivering exceptional online experiences, we want to hear from you! Join us in our mission to exceed customer expectations and drive digital growth at Sam's Club.

1. Conduct thorough and regular quality checks on the Sam's Club online platform to ensure that all products and services meet our high standards of quality.
2. Collaborate with cross-functional teams to identify and address any issues or errors that may impact the user experience.
3. Develop and implement quality assurance procedures and guidelines to continuously improve the online platform.
4. Analyze customer feedback and reviews to identify areas for improvement and make recommendations to the appropriate teams.
5. Perform regular audits and reviews of product listings, pricing, and promotions to ensure accuracy and consistency.
6. Monitor and track key performance indicators related to online quality and make data-driven recommendations for improvement.
7. Train and educate team members on quality standards and procedures to maintain a consistent level of quality across all aspects of the online platform.
8. Stay up-to-date with industry trends and best practices in online quality assurance to drive continuous improvement.
9. Communicate and escalate any quality issues or concerns to management in a timely and effective manner.
10. Work closely with vendors and suppliers to ensure they meet our quality standards for products and services.
11. Assist with testing and evaluating new features and functionalities on the online platform to ensure they meet quality standards.
12. Maintain accurate and detailed records of quality assurance activities and results.
13. Participate in regular meetings and provide updates on quality assurance efforts and progress to key stakeholders.
14. Uphold and promote the company's values and mission to provide top-quality products and services to our customers.
15. Continuously strive to exceed customer expectations and contribute to driving digital growth at Sam's Club.

According to JobzMall, the average salary range for a .com Quality Assurance Assoc in Charleston, SC, USA is approximately $35,000 to $60,000 per year. Salaries may vary based on factors such as experience, location, and the specific company.

Sam's West, Inc. (doing business as Sam's Club) is an American chain of membership-only retail warehouse clubs owned and operated by Walmart Inc., founded in 1983 and named after Walmart founder Sam Walton. Sam's Club operates 600 membership warehouse clubs in the United States in 44 states, Puerto Rico and the U.S Virgin Islands.