Sam's Club

Cafe Associate

Sam's Club

Elgin, IL, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Sam's Club, where we pride ourselves on providing exceptional service and quality products to our members. We are currently seeking a friendly and customer-oriented Cafe Associate to join our team. As a Cafe Associate, you will play a vital role in creating a positive and enjoyable experience for our members while they dine in our cafe. If you have a passion for customer service and a love for delicious food, we encourage you to apply for this exciting opportunity!

  1. Greet and welcome members to the cafe area in a friendly and professional manner.
  2. Maintain a clean and inviting cafe environment at all times.
  3. Take and process food and beverage orders accurately and efficiently.
  4. Prepare and serve food and beverages according to company standards.
  5. Ensure all food and beverage items are properly stocked and displayed.
  6. Handle cash and credit card transactions, following proper cash handling procedures.
  7. Provide exceptional customer service by addressing any questions or concerns from members.
  8. Proactively offer assistance and recommendations to members to enhance their dining experience.
  9. Follow all food safety and sanitation guidelines to maintain a safe and clean work environment.
  10. Collaborate with team members to fulfill member requests and ensure smooth cafe operations.
  11. Maintain knowledge of current menu offerings, promotional items, and pricing.
  12. Assist with inventory control and restocking of supplies as needed.
  13. Maintain a positive attitude and professional demeanor while interacting with members and colleagues.
  14. Continuously strive to meet and exceed customer satisfaction goals.
  15. Attend and participate in training sessions and meetings as required.
Where is this job?
This job is located at Elgin, IL, USA
Job Qualifications
  • Customer Service Experience: The Ideal Candidate Should Have Previous Experience In A Customer-Facing Role, Such As In A Restaurant Or Retail Setting, To Ensure They Can Provide Excellent Service To Sam's Club Members.

  • Knowledge Of Food And Beverage Industry: A Strong Understanding Of The Food And Beverage Industry, Including Food Safety Regulations And Menu Items, Is Essential For A Cafe Associate To Successfully Perform Their Duties.

  • Cash Handling Skills: As A Cafe Associate, One Will Be Responsible For Handling Cash Transactions And Processing Payments. Therefore, Candidates Should Possess Basic Math Skills And Be Comfortable With Handling Money.

  • Ability To Work In A Fast-Paced Environment: The Cafe Associate Job At Sam's Club Requires Working In A Fast-Paced, High-Volume Environment. The Ideal Candidate Should Be Able To Multitask, Work Efficiently Under Pressure, And Maintain A Positive Attitude.

  • Excellent Communication Skills: Effective Communication Is Key To Providing Excellent Customer Service And Working Well With A Team. A Cafe Associate Should Have Strong Verbal Communication Skills To Interact With Members And Colleagues, As Well As Written Communication Skills For Taking Orders And Keeping Records.

Required Skills
  • Communication

  • Sales

  • Time Management

  • Multitasking

  • customer service

  • Cash Handling

  • Teamwork

  • food preparation

  • Cleanliness

  • Upselling

  • beverage knowledge

  • Menu Knowledge

Soft Skills
  • Communication

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Cafe Associate in Elgin, IL, USA is $9-$13 per hour. This may vary depending on the specific cafe and the individual's experience and qualifications. Some cafes may also offer additional benefits such as tips, bonuses, or healthcare benefits.

Additional Information
Sam's Club is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 10th, 2025
Apply BeforeMay 10th, 2026
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About Sam's Club

Sam's West, Inc. (doing business as Sam's Club) is an American chain of membership-only retail warehouse clubs owned and operated by Walmart Inc., founded in 1983 and named after Walmart founder Sam Walton. Sam's Club operates 600 membership warehouse clubs in the United States in 44 states, Puerto Rico and the U.S Virgin Islands.

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