Sam's Club

Cafe Associate

Sam's Club

San Diego, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Sam's Club, where we believe in providing our members with the best shopping experience possible. As a Cafe Associate, you will play a crucial role in delivering exceptional customer service at our in-store cafe. We are looking for friendly and energetic individuals who are passionate about food and providing top-notch service to join our team. If you have a knack for multitasking, a positive attitude, and a love for working in a fast-paced environment, we want you to be a part of our team. Read on to learn more about this exciting opportunity and see if you have what it takes to join the Sam's Club family.

  1. Greet and welcome customers to the in-store cafe in a friendly and professional manner.
  2. Ensure that all customers feel valued and receive excellent customer service throughout their visit.
  3. Maintain a clean and organized cafe area at all times.
  4. Take customer orders accurately and efficiently, utilizing the cafe's point-of-sale system.
  5. Prepare and serve food and beverages according to Sam's Club standards and recipes.
  6. Monitor and restock inventory levels, ensuring that all necessary items are available for customers.
  7. Follow food safety and sanitation guidelines to ensure the safety and well-being of customers.
  8. Answer any customer inquiries about menu items, pricing, and ingredients.
  9. Handle any customer complaints or concerns in a timely and professional manner.
  10. Work closely with other team members to ensure a smooth and efficient operation of the cafe.
  11. Adhere to all company policies and procedures, including those related to safety and security.
  12. Continuously strive to improve the customer experience by recommending new menu items or process improvements.
  13. Maintain a positive attitude and contribute to a friendly and inclusive work environment.
  14. Attend training sessions and team meetings as required.
  15. Perform other duties as assigned by management.
Where is this job?
This job is located at San Diego, CA, USA
Job Qualifications
  • Strong Customer Service Skills: A Cafe Associate At Sam's Club Must Possess Excellent Communication And Interpersonal Skills To Provide Top-Notch Service To Customers.

  • Food Handling And Safety Knowledge: As A Cafe Associate, One Must Have A Good Understanding Of Food Handling And Safety Regulations To Maintain A Clean And Hygienic Work Environment.

  • Cash Handling Experience: The Job May Involve Processing Payments And Handling Money, So Candidates With Prior Experience In Cash Handling Will Be Preferred.

  • Ability To Work In A Fast-Paced Environment: Sam's Club Is A Busy Retail Store, And The Cafe Can Get Hectic During Peak Hours. Therefore, An Ideal Candidate Should Be Able To Handle A Fast-Paced Work Environment And Manage Multiple Tasks Efficiently.

  • Team Player: As A Part Of The Sam's Club Team, A Cafe Associate Must Be A Team Player And Collaborate With Other Associates To Ensure Smooth Operations And Customer Satisfaction.

Required Skills
  • Inventory Management

  • Time Management

  • Attention to detail

  • Conflict Resolution

  • customer service

  • Cash Handling

  • Barista Skills

  • Teamwork

  • food preparation

  • Menu Knowledge

  • Cleaning And Sanitation

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Cafe Associate in San Diego, CA, USA is between $11.50 to $16 per hour. However, this can vary depending on factors such as the specific cafe and its location, the experience and skills of the individual, and the type of position (part-time or full-time). Some cafes may also offer additional benefits such as tips and bonuses.

Additional Information
Sam's Club is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 9th, 2024
Apply BeforeMay 10th, 2026
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About Sam's Club

Sam's West, Inc. (doing business as Sam's Club) is an American chain of membership-only retail warehouse clubs owned and operated by Walmart Inc., founded in 1983 and named after Walmart founder Sam Walton. Sam's Club operates 600 membership warehouse clubs in the United States in 44 states, Puerto Rico and the U.S Virgin Islands.

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