Sam's Club

Cafe Associate

Sam's Club

Phoenix, AZ, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Want to be a part of a fun and energetic team? Look no further! We are currently seeking a Cafe Associate to join our team at Sam's Club. As a Cafe Associate, you will be responsible for providing exceptional customer service and ensuring a positive experience for all our members. If you have a passion for food, a friendly personality, and a strong work ethic, we want you to join our team!

  1. Greet and welcome customers in a friendly and professional manner.
  2. Take and prepare food and beverage orders accurately and efficiently.
  3. Maintain cleanliness and organization of the cafe area and workstations.
  4. Follow all food safety and sanitation guidelines to ensure a safe dining experience for customers.
  5. Provide exceptional customer service by addressing any concerns or questions from customers.
  6. Handle cash and credit card transactions accurately and securely.
  7. Stock and replenish food and beverage items as needed.
  8. Collaborate with team members to ensure smooth and efficient operations.
  9. Follow company policies and procedures at all times.
  10. Uphold high standards of food quality and presentation.
  11. Assist in training new team members as needed.
  12. Maintain a positive and energetic attitude to create a welcoming and enjoyable atmosphere for customers.
  13. Continuously strive to meet and exceed sales goals and customer satisfaction targets.
  14. Handle customer complaints and resolve issues in a timely and professional manner.
  15. Follow all safety protocols to ensure a safe working environment for yourself and others.
  16. Attend and actively participate in team meetings and training sessions.
  17. Take initiative to improve processes and procedures in the cafe.
  18. Adhere to all health and safety regulations and maintain a clean and safe working environment.
  19. Keep track of inventory and report any shortages or discrepancies to the appropriate supervisor.
  20. Maintain a thorough understanding of the menu and be able to make recommendations to customers based on their preferences.
Where is this job?
This job is located at Phoenix, AZ, USA
Job Qualifications
  • Previous Experience In Customer Service Or Food Service Industry

  • Knowledge Of Coffee And Tea Preparation Techniques

  • Ability To Handle Cash And Operate A Point-Of-Sale System

  • Strong Communication And Interpersonal Skills For Interacting With Customers And Team Members

  • Availability To Work Flexible Hours, Including Weekends And Holidays

Required Skills
  • Inventory Management

  • Time Management

  • Multitasking

  • customer service

  • Cash Handling

  • Teamwork

  • Sales skills

  • Food prep

  • Menu Knowledge

  • Beverage Making

  • Cleaning And Sanitation

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Decision-making

Compensation

According to JobzMall, the average salary range for a Cafe Associate in Phoenix, AZ, USA is $10-$12 per hour. The actual salary may vary depending on the specific cafe and the experience of the individual.

Additional Information
Sam's Club is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 9th, 2024
Apply BeforeMay 10th, 2026
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About Sam's Club

Sam's West, Inc. (doing business as Sam's Club) is an American chain of membership-only retail warehouse clubs owned and operated by Walmart Inc., founded in 1983 and named after Walmart founder Sam Walton. Sam's Club operates 600 membership warehouse clubs in the United States in 44 states, Puerto Rico and the U.S Virgin Islands.

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