Salesforce

Technical Writer

Salesforce

415 Mission St, San Francisco, CA 94105, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Technical writers at salesforce.com produce documentation and user assistance that helps customers get the most out of the product. We work closely with product managers, engineers, and the user experience team in an Agile development environment to produce online help, guides, videos, and in-app assistance for administrators, users, and developers. You understand that autonomy and teamwork aren’t opposing, but complementary, values. You will support scrum teams located in San Francisco, and use the latest tools and processes in an Agile development environment to deliver the best work of your career! Own, create, and maintain documentation and in-app assistance for the Salesforce application.

Where is this job?
This job is located at 415 Mission St, San Francisco, CA 94105, USA
Job Qualifications
  • Experience documenting software

  • Experience with source control software such as Perforce or ClearCase

  • Experience creating online help

  • Ability to adhere to existing styles and processes

Required Skills
  • XML

  • HTML

  • Time Management Skills

  • Adobe FrameMaker

  • Arbortext Editor

  • Video and image editing skills

Soft Skills
  • Process Improvement

  • Verbal communication

  • Driven and self-motivated

  • written communication

  • Flexibility/Adaptability

  • Detail oriented and highly organized

  • Multi tasker

Compensation

According to JobzMall, the average salary range for a Technical Writer in 415 Mission St, San Francisco, CA 94105, USA is between $58,000 and $97,000 per year. This range can vary depending on experience level, employer, and other factors.

Additional Information
Salesforce is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 13th, 2021
Apply BeforeJune 21st, 2025
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About Salesforce

Salesforce.com, Inc. is an American cloud-based software company headquartered in San Francisco, California. It provides customer-relationship management service and also sells a complementary suite of enterprise applications focused on customer service, marketing automation, analytics, and application development.

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